Rechercher

Hello,

@anhthe2812: Can you generate FRST logs for a final check ?

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated links.

Thanks,

Hello,

As cocochepeau said, sorry for the confusion.

@Albertsudarto:

Did you uncheck the following elements prior AdwCleaner cleaning ?

***** [ Services ] *****
 
[!] Service not deleted: UCGuard
[!] Service not deleted: backlh
[!] Service not deleted: Quoteex
[!] Service not deleted: Kuaizip Update Checker
[!] Service not deleted: KuaiZipDrive2
[!] Service not deleted: SoEasySvc
 
 
*****...

Thank you for your attention, I'll check in with you in a few days then! Cheers :)

Ahh yes, my mistake. Here are the two logfiles from a scan I just ran in Debug mode.

AdwCleaner_debug:

2016-09-03 18:38:49 :     <INFO>    [main] - Saving current options to the configuration file 2016-09-03 18:38:50 :     <INFO>    [main.gui] - Scan requested 2016-09-03 18:38:50 :     <INFO>    [scan] - Running from: C:\AdwCleaner 2016-09-03 18:38:50 :     <INFO>    [scan] - Progress: 0% 20...

1) Please, do the log MBAM as it noticed  below:

Download Malwarebytes' Anti-Malware or from the mirror. Install it (during setup do not choose free test period), update bases setup proxy if needed). Click on Scan tab, choose Custom and click on Scan Option. Choose all disk drives in next window, choose Warn in drop-down menu and press Scan.Do not delete nothing by yourself!!! After scan compl...

Hello,

Indeed, it automatically checks if the definitions have been updated or not, and fetch them if needed.

Thanks for the feedback,

Ah, ok nevermind. I tried it the other day and it was still showing. Now, it does not. I figure the program probably checks online database as it runs/scans and I hadn't before. :)

Ok.

So, to remove UCGuard, can you try this:

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, choose to Quarantine everything. If it as...

Hello,

In complement, can you do the following ?

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, choose to Quarantine everything. If i...

Hello,

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, choose to Quarantine everything. If it asks you to reboot the computer, do it.
...