Hello Jer.
The principle of the quarantine is to keep the files detected (in case they were necessary) while disactivate them.
You can then keep them in the quarantine for a time, and if disactivating (putting them in quarantine) them don't create any issue, you can choose to delete them from the quarantine.
You can also choose to use the AdwCleaner function to uninstall it :
Hello,
Detections have been removed.
Regards,
Hello,
Both extensions have been removed from the database.
Regards,
Xplode.
hi Several weeks ago a had an issue with malware in Firefox and CHROME.
I opened a thread in this german Firefox forum: http://www.camp-firefox.de/forum/viewtopic.php?f=1&t=114723
We tried several times to remove the malware with some tools (ADW cleaner and tools like MBAM and JRT).
It didnt work so the moderators told me to refresh firefox (see https://support.mozilla.org/en-US/kb/refresh-f...
Hello, can you please check if the following Firefox extensions are really Ad/Malware.
More Tools Menu 1.2.4.1-signed see also http://www.systemlookup.com/FF_Extensions/2151-9a7a67d3_3048_47fb_acde_d0f7ae51f86a_xpi.html
and
Super Drag 0.15.1-signed see also http://www.systemlookup.com/FF_Extensions/3197-superdrag_enjoyfreeware_org_xpi.html
Part of AdwCleaner Log
# AdwCleaner v5.023 - Beri...Hello,
Can you provide the GeekBuddy detections from AdwCleaner ?
As rufus415 said, GeekBuddy is often bundled with other software and installed without any user consent. If you are a Product Manager, I hope that you'll take note of this remark and stop to distribute GeekBuddy using such a tendancious way.
Regards,
Bonjour Maxjules.
Pour commencer, on va faire l'export du dossier d'Extensions de Google Chrome.
C:\Users\max\AppData\Local\Google\Chrome\User Data\Default\Hello, I'm Product Manager of Comodo- LPS Products. GeekBuddy is one of our remote PC support product. For more details please visit www.geekbuddy.com Currently, we detected an issue that Xplode AdwCleaner product detects GeekBuddy's shortcuts and registry keys as malicious and deletes them. This behavior significantly effecting our product's functionality. In addition to that, we are receiving...
Ok, I think I get it. InterStat seems to be also the name of a known adware...
We are Interstat SAS (France) and have nothing to do with the adware one. I personally use AdwCleaner for some years now, and it never interfered with our legit softwares. A recent update in the detection base seems to target our softwares too now.
%appdata%\Interstat
HKCU\Softwares\Interstat
What should we do...