False Positive - Interstat Softwares

Hi,

 

I'm working with Interstat, a marketing research firm developping a suite of suite of Excel Add-Ins for our customers. It is similar as tools such as xlStats if you will.

Our softwares are not distributed to the general public but only to our licensed customers. I just noticed that Our registry keys and application path are flagged in the latest version of ADWcleaner.

%appdata%\Inter...

False Positive beta game savagelands

dans AdwCleaner par ****

There is a false positive with the registry part.

After searching for the key 'Steam App 307880' in registry only 1 result came through. The beta game Savage Lands, is where this key is about

Re: bizarre voice in my laptop speakers

dans Disinfection par ****

here is AdwCleaner[S0]:

# AdwCleaner v4.106 - Report created 21/12/2014 at 17:33:54
# Updated 21/12/2014 by Xplode
# Database : 2014-12-21.4 [Live]
# Operating System : Windows 8.1  (64 bits)
# Username : Albert - JEAN
# Running from : C:\Users\Albert\Downloads\adwcleaner_4.106 (1).exe
# Option : Clean

***** [ Services ] *****

[#] Service Deleted : CltMngSvc Service Deleted : netfilter64
[#...

Re: AdwCleaner Report

dans AdwCleaner par barsim

Hello,

Here's MalwareByte's log:

Malwarebytes Anti-Malware www.malwarebytes.org

Scan Date: 11/30/2015 Scan Time: 5:32 PM Logfile: Scan.txt Administrator: Yes

Version: 2.2.0.1024 Malware Database: v2015.11.30.06 Rootkit Database: v2015.11.26.01 License: Free Malware Protection: Disabled Malicious Website Protection: Disabled Self-protection: Disabled

OS: Windows 7 Service Pack 1 CPU: x64 F...

Re: AdwCleaner Report

dans AdwCleaner par barsim

Hello,

Before:

# AdwCleaner v5.022 - Logfile created 27/11/2015 at 16:47:22
# Updated 22/11/2015 by Xplode
# Database : 2015-11-22.2 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : sjb - SJB-PC
# Running from : C:\Users\sjb\Favorites\Downloads\AdwCleaner.exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****

***** [ Folders...

AdwCleaner Report

dans AdwCleaner par barsim

Hi,

I'm sure more to find in my OS than the AdwCleaner removed.

# AdwCleaner v5.022 - Logfile created 27/11/2015 at 16:47:22
# Updated 22/11/2015 by Xplode
# Database : 2015-11-22.2 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : sjb - SJB-PC
# Running from : C:\Users\sjb\Favorites\Downloads\AdwCleaner(1).exe
# Option : Scan
# Support : http://toolslib....

Re: I'm not sure what to clean/remove.

dans Disinfection par Chapi

Hello,

Just some more information :

  1. Keep your softwares update, you can check it whith secunia PSI, or use the avast fonctonality.
  2. Use CCleaner every month to erase unecessary files, that could help you to accelerate a bit your computer and your browser.
  3. Last instructions :
    • Download DelFix from Xplode on your desktop.
    • Launch it with administrator rights.
    • Select all the option except th...

Rapport

dans AdwCleaner par ****

Bonjour apres avoir téléharger ADW et avoir fait Scanner j'ai e rapport, que faire après ?

e voici :

 

# AdwCleaner v5.022 - Rapport créé le 28/11/2015 à 09:28:27
# Mis à jour le 22/11/2015 par Xplode
# Base de données : 2015-11-22.2 [Serveur]
# Système d'exploitation : Windows 7 Professional Service Pack 1 (x64)
# Nom d'utilisateur : Admin - ADMIN-PC
# Exécuté depuis : C:\Users\Admin\Downl...

Re: I'm not sure what to clean/remove.

dans Disinfection par barsim

Hi Chapi,

This is ZHPFixReport without using Drop-box opton:

Rapport de ZHPFix 2015.10.19.9 par Nicolas Coolman, Update du 19/10/2015 Fichier d'export Registre : Run by My Computer at 11/27/2015 2:39:30 PM High Elevated Privileges : OK Windows Vista Business Edition, 64-bit  (Build 6000)

Recycle Bin emptied (14mn AMs) Prefetcher emptied

========== Software ========== REMOVES: Kaspersky Secu...

Re: I'm not sure what to clean/remove.

dans Disinfection par Chapi

Ok, so I've made a more detailled explanation (all the links refer to a picture with what to do) :