I am helping a friend clean a grossly infected computer. Windows 10. Uses McAfee AV.
He ran Malwarebytes 3 without difficulty and it cleaned with no problem at all. I do have the log if needed but cannot find a way to attach the text file
He then attempted to use AdwCleaner v. 7.0.3.1 but it would not complete cleaning and received a box with notification that a problem had stopped the clean....
https://www.hostingpics.net/viewer.php?id=291013Capturedcran401.png
Bonjour, je voudrais savoir comment faire pour supprimer ces 2 raccourcis réseau qui se sont mis dans ce pc. Ces 2 raccourcis sont tous le même lecteur réseau. Merci beaucoup de m'aider à résoudre ce problème.
Hello,
This is out of the scope of AdwCleaner. I invite you to use Malwarebytes 3 for this issue: https://toolslib.net/downloads/viewdownload/309-malwarebytes/
Here are some more informations about CCleaner 5.33: https://blog.malwarebytes.com/security-world/2017/09/infected-ccleaner-downloads-from-official-servers/
Feel free to ask if you need more details/help.
Regards.
Greetings,
Can you please try with the latest version of AdwCleaner: https://toolslib.net/downloads/finish/1-adwcleaner/
Thanks.
The fact that this is Spanish(Maybe?) makes it very VERY difficult to read.... Any way you could turn it into English? On the first glance noticed some things that MIGHT be potential issues, unsure, cause..... I am not yet used to reading the logs, and different language doesn't help the issue :)
JoshRoss, 2017-09-07 14:26:07 (UTC)
Of course sorry.
If you see something that is not translat...
Ports, applications, accessibility. Maybe your other device is used a lot less, you haven't messed with any ports or have any applications that require forwarding. Honestly, very weird issue, I would need to investigate the files. Can you scan your PC With Farbar MiniToolBox and Malwarebytes JRT? Post the logs that you get.
JoshRoss, 2017-09-06 13:16:38 (UTC)
MiniToolBox by Farbar Version...Greetings,
Can you please try with the following version: https://toolslib.net/downloads/finish/1-adwcleaner/
Tell me if it works.
Regards.
Hello,
It was a human error (mine actually) after an update which led to this issue. It has been resolved since, everything is back to normal so you can download AdwCleaner again.
Sorry for the issue,