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Hello,

This detection is triggered by the fake firefox profile generic, which is a FP in your case.. Please uncheck it before cleaning.

Can you share the whole logfile too?

Thanks,

Greetings,

Are you receiving this precise message: "The User Profile Service failed the logon"?

Regards.

Hi everyone, I was trying to login to my laptop but encountered an error, user profile cannot be loaded. How can I solve it? Laptop runs on win7 and there are no other user profiles loaded.

Hello, this is my fist post. AdwCleaner is an amazing tool which saved my skin multiple times, but now I have an issue.

This is from the log:

***** [ Folders ] *****

Folder Found:  C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\41A66E7E5EE1

When I don't uncheck it, then AdwCleaner removes my whole Firefox profile folder, so I lose all my seetings, browsing history, etc. I had to ...

here is the same problem as this user http://www.bleepingcomputer.com/forums/t/623128/weird-chinese-programes/

and here http://www.bleepingcomputer.com/forums/t/624586/infected-with-ludashi-and-google-keeps-redirecting/

http://lavasoft.com/mylavasoft/malware-descriptions/blog/GenVariantMikey385380169e46229

hi

since a lot of users had a problem with remove of "UCGuard" a Chinese software by using adwcleaner tool . i want report that adwcleaner tool had a hard going to removal a Chinese software’s just like "UCGuard" and a lot of Chinese softwares out there . so when we trying to remove ""UCGuard"" or any others of Chinese software’s then adwcleaner tool go to be stuck or hang or even not respond...

hi

since a lot of users had a problem with remove of "UCGuard" a Chinese software by using adwcleaner tool . i want report that adwcleaner tool had a hard going to removal a Chinese software’s just like "UCGuard" and a lot of Chinese softwares out there . so when we trying to remove ""UCGuard"" or any others of Chinese software’s then adwcleaner tool go to be stuck or hang or even not respondi...

will zhp cleaner is one of my great toolbox to clean the adwares ! but zhp cleaner had some issues while it is used too much ram and the scan goes slow and it take some time !

The Adwcleaner logo disappear even the updated version. Need help on this. Thanks

Hello,

Please use the following process while we'll release the next AdwCleaner version:

1. Download *Malwarebytes* here: https://www.malwarebytes.com/mwb-download/thankyou/.
2. Launch Malwarebytes from your desktop
3. Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
4. Tab Scan choose Threats scan, click on Start scan.
5. If something is de...