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Hello,

Can you share the whole folder this time ? The extension seems to be located somewhere else.. :

• Open the same folder
• Select all -> send-to "compressed folder"
• Host the zipped file on Up2Sha.re

Regards,

Version 5.029 detected something new. Is it a FP? If not, what other scans should I run to make sure to remove the infection?

Here is the log:

# AdwCleaner v5.029 - Creato file registro eventi 14/01/2016 in 04:48:50
# Aggiornato 11/01/2016 da Xplode
# Database : 2016-01-12.1 [Server]
# Sistema operativo : Windows 7 Home Premium Service Pack 1 (x86)
# Nome utente : Gakutenou - FROSTIE
# In es...

https://up2sha.re/file?f=5SelZRhSR7BI

Bonjour, voilà une capture d'écran avec le redémarrage fait. On voit bien que l'internet est revenu.

Je vous attends cet après-midi à 14 h.00

Merci beaucoup

iza

Bonjour Jorobis,

Alors effectivement, il y a un peu de monde sur ton PC, alors on va s'en occuper.

Commence par utiliser ce logiciel de désinfection généraliste :

• Télécharge Malwarebytes Anti-Malware.
• Installe-le en laissant les options par défaut (décoche juste à l'installation "Activer l'essai gratuit de MBAM Premium"), une icône sera créée sur le bureau et Malwarebytes démarrera.
• Il te ...

Ok. I do that.

I opened with notepad, and paste it at link that you sugested.

I try to find in that file "newpoptab"

but no find that string.

Thanks for the great interest granted.

Hope to identify that stupid adware.

Bonjour Chapi,

Voici deux liens :

• https://up2sha.re/file?f=xIPxqub47IzB
• https://up2sha.re/file?f=rvT74pH4Vd2O

Le premier pour accéder au rapport ZHPDiag.txt généré aujourd'hui. Le second pour accéder au rapport ZHPCleaner.txt généré il y a 2 jours, lors de mes premières tentatives infructueuses (j'utilisais les outils de Nicolas Coolman pour la première fois).

Merci de ton aide et excellent...

Hello,

We'll need to dig a little bit further :

1. Launch Firefox
2. Open the menu, click on "Help", "Troubleshooting information".
3. In the row "Profile Directory", click on "Show folder"
4. A file is named "prefs.js" (it may be shown as "prefs" only). Please open it, and copy/paste the content here : http://pad.fr33tux.org/p/_ovidiusava

Thanks,

This is my log file after a rescan today:  

# AdwCleaner v5.029 - Logfile created 13/01/2016 at 13:51:38
# Updated 11/01/2016 by Xplode
# Database : 2016-01-12.1 [Server]
# Operating system : Windows 10 Pro  (x64)
# Username : user - OVIDIU
# Running from : C:\Users\user\Desktop\adwcleaner_5.029.exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****

***** [ Folde...

Hello,

Can you relaunch AdwCleaner, ensure the database is updated (if your computer is connected to the internet it should be fine) and make a scan.

Then, provide me the generated report.

Please refer to the documentation if needed : https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

Regards,

I try to desinfect with spyhunter, malware antimalware, kaspersky. Yesterday i try with bitdefender total security

Of course that was a lot of time to instal , uninstall, scan etc.

Please tell me if the last way is to reinstal OS (win10 x64)

Thanks in advance!

Ovidiu, Romania, Europe