Rechercher

Hello,

Thanks for the feedback.

The issue is fixed in the coming v6.020, out soon.

Sorry for the inconvenience,

I keep getting an error that pops up near the end when I'm scanning. I've tried running it as an admin but the same thing keeps happening. I ran a debug report after reading some some other threads however I'm at a loss on what the problem could be.  The error says it's line 14856

2016-09-08 13:04:44 :     <INFO>    [main] - Saving current options to the configuration file 2016-09-08 13:04:46 ...

1) If you already close MBAM repeat Scan, check all records and press "Remove Selected".

2) As I suspected file is corrupted and therefore does not run.  

Bonjour,

Apparemment, vous êtes déjà pris en charge ici: http://answers.microsoft.com/fr-fr/windows/forum/windows_10-other_settings/cl%C3%A9-de-registre/b31dc230-881e-4892-90e3-2f045ce97651

Herser va vous répondre sous peu là-bas, sans qu'il n'y ait besoin d'ouvrir un autre sujet en parallèle.

Cordialement,

Hello,

Sorry, I didn't understand your issue. Can you clarify it ?

Best regards,

Clique droit sur le logo Windows en bas à gauche > Programmes et fonctionnalités, tu ne peux pas le désinstaller à partir d'ici ?

Essaie Malwarebytes Anti-Malware :

http://www.commentcamarche.net/faq/15773-malwarebytes-anti-malware-tutoriel

And obviously ( SimpleHelp Technician.exe )  <<<<<< notice the space between SimpleHelp and Technician

http://i.imgur.com/j1HXxNg.png

In addition to javaw.exe I just CONFIRMED another file that would need to be whitelisted for this remote program ( SessionUI.exe )

http://i.imgur.com/5PiCM0H.png

javaw.exe screenshot http://i.imgur.com/FluqZu7.png

Thank you

Unfortunately it still gets killed. I suspect it is javaw.exe since the remote software program runs on Java

http://i.imgur.com/ImbkIiJ.png

javaw.exe shows up twice in the debug log but it is not whitelisted.

Appreciate your help