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Hello. Newbie here. Any updates on this problem? I run Windows 10 on Dell XPS and Adwcleaner 5.025 causes mine to crash, reboot with critical process died message. Thank you!

Hello,

Perfect !

So, to conclude, if the computer seems stable, please proceed below. Otherwise, don't do the following instructions but telle me what's wrong.

We'll remove all the used tools :

• Download DelFix from Xplode on your desktop.
• Launch it with administrator rights.
• Select all the option except the one proposing to save the registry.
• Then click on the "Execute" button.
• When eve...

Bsr

Je suis en train d'installer w10 en dual boot avec w7; donc je n'ai guère le temps auj; mais je fais dés que je peux.

à+

Hello,

I'm here to help you, and to be sure that all items detected by AdwCleaner must be delete, I will need more data about them. So can you post us the entire log file in your answer ?

You can find it in C:/AdwCleaner/AdwCleaner[SX].txt where X is a number.

Then, as AdwCleaner only check for a category of malware, can you follow those instruction to make a deeper analysis of your compu...

My desktop PC has - as a dealers service - free AVG installed. By accident AVG toolbar(s) are downloaded. Googling I found Adaware as a good tool to remove things like that. But it found more, by instance roboot.64.exe, register. I'm not an expert; can I check and remove everything, and how do I know?  

Hello,

Thanks for the logfile.

Did you try with external speakers or headphones ?

We'll try to update the drivers related to sound management :

While on the Windows 8 desktop, press Win+W, type Device Manager, to search for it in Settings. Click on Device Manager to open it.

Look for "Sound controllers" and open the arborescence. Then, on each sub-item:

• right click on it,
• click on "Updat...

Désolé je l'ignore...

De fait, après avoir utilisé l'outil incriminé, j'ai constaté des anomalies de fonctionnement.

Entre autre: Anomalies du système d'icones de la barre inferieure , impossible d'utiliser la restauration système,

IE 8 à reinstaller, MAJ microsoft detectées (microsoft update) mais échec à l'installation.

En désespoir de cause, j'ai fusionné ma dernière sauvegarde ERUNT au ...

here is AdwCleaner[S0]:

# AdwCleaner v4.106 - Report created 21/12/2014 at 17:33:54
# Updated 21/12/2014 by Xplode
# Database : 2014-12-21.4 [Live]
# Operating System : Windows 8.1  (64 bits)
# Username : Albert - JEAN
# Running from : C:\Users\Albert\Downloads\adwcleaner_4.106 (1).exe
# Option : Clean

***** [ Services ] *****

[#] Service Deleted : CltMngSvc Service Deleted : netfilter64
[#...

Hello,

We'll use MBAM to remove some stuff, and then clean the remainings with ZHPFix like you did with Chapi if needed :

• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, cho...

Hello,

Unfortunately, I'm quite pessimistic..

1. What exact error message are you receiving while you try to log-in?
2. Are you logging-in using Microsoft User account or Local User account?

Did you already reboot your computer ?

Regards,