Rechercher

problem by using 7.0.1.0

the scan works well, but the cleaning tool ==> crash

DEBUG [9884] [AdwCleanerSDK::Folders::CleanFolder@114] [!]

Fatal error 2017-08-03 06:53:17.854 DEBUG [8836] [MainUI::OnClose@632] [!] Initializing exit sequence...-32000

I have a Dell laptop running Windows 7.  I picked up something (I suspect a Firefox update).  Now Malwarebytes will not open.  I uninstalled it, then downloaded and installed it again as well as Adwcleaner.  Neither one will open.  Malwarebytes shows in the tray but that is it.  All executables show no errors.  They just will not start.  All of this started this morning (8/3/2017).  I have noti...

I've discovered same "Quarantine bug" when I want to recover few files deleted and placed in quarantine. Deleted files are in C:\AdwCleaner\Quarantine subfolders but aren't shown in Quarantine dialogbox tab in AdwCleaner 7.0.1.0.

I moved manually to their original place the files I want to recover, but it's more easy when Quarantine restoring works in AdwCleaner just with few mouse clicks.

Th...

It's so weird though... I haven't encountered any of these issues or any previous issues regarding the launch. It just works every time. I am hoping Devs/Official representatives can comment on the situation appropriately.

Bonjour,

Avec donc la nouvelle version, j'ai un truc de trouvé sur mon mini pc hp sosu Seven à savoir ceci:

********* [ Services ] **************

PUP.Adware.Heuristic, syncagentsrv

******************************************

Cela ressemble à un agent Acronis enfin un des composants du système pour la sauvegarde.

J'ai refait un scan ce matin même, toujours marqué comme élément suspect enfin...

Does not work!  It stops / freezes with the same pop up window saying "caught". I tried the older version immediately after and it worked fine. Then went back and tried the newest version again....but it failed agan.

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OB1947D, 2017-08-01 13:34:02 (UTC)

Hello,

Can you share the debug logfile? (click on Tools > Options > tick Debug and do a scan/clean to trigger the bug. Then, share the file...

Maybe a more detailed explanation is possible? Like application crashed mid scan, after the scan, before the scan, cannot launch it at all? Cannot update? There are a ton of issues that might be related to the error you mentioned.

Could you define the nature of the pop-up? Is it in the browser? On the desktop? through certain applications? When did the issue start happening? (Please answer these before continuing the read)

Since I am not certain about how it manifests, I can only offer a general thorough PC clean-up. The following steps should help you remove the issues, but make sure to post MBAM and ADW logs after sca...

Hello,

This detection will not be removed, even if Norton is present.

A PUP stays a PUP independantly to whom choose to bundle with it.

Hello,

You should be able to run some version in the v6.x series which run without SSE2, but they do no longer receive any update.