Hello,
I will help you to clean your computer.
First thing you need to know is that to do that, we won't use every tools existing praying that this would be enough.
That is not a good way to eradicate malware. Instead, we will use first a diagnostic tool, and when we will know what is in your computer, we will use the tool designed for removing that malware. So please, stop running every too...
Just a little more feedback. After scanning the pop up no malicious software found comes up, but also shown is uncheck what you want to keep. Checking the logfile shows that nothing was found. Checking all the tabs also lists nothing to remove.
Edit here is link to pic
http://postimg.org/image/417a2fu61/
Hi Fr33tux:
here is the report file afetr performing a scan with ZHPDiag:
https://up2sha.re/file?f=tzGBRPtxbXmd
the sounds is like some vibrating voice that make a part of video sounds not clear.
thank you
i appreciated the adwcleaner and jrt.exe files. the hitman pro site let me use download.com. I clicked the direct link instead. I thought download.com injects pup software? should a warning be on your site ot to use download.com?
I also cleaned everything the adw and jrt exes showed me and crossed my fingers that it would not crash my system. is that safe?
i already had malware bytes M...
Bonjour,
Excusez-moi du délai de ma réponse. Si vous voyez que le délai de réponse ou prise en charge dépasse trois jours, n'hésitez pas à poster un petit rappel.
Ensuite, désinstallez McAfee via le panneau de configuration.
Une fois fait, on va...
Bonjour,
Merci du retour, on note ! :)
Hello,
Thank for this feedback. We're still investigating...
Hello,
Can you provide the GeekBuddy detections from AdwCleaner ?
As rufus415 said, GeekBuddy is often bundled with other software and installed without any user consent. If you are a Product Manager, I hope that you'll take note of this remark and stop to distribute GeekBuddy using such a tendancious way.
Regards,
Hello,
Ok. We'll take a look on the other part of the system :
The sound in your speaker sounds like "what" ? Parasites or something more spe...
Hello,
Perfect.
Question: while the ZHPFix was running didn't select Remove the application,OK?
You should have to actually. But it's my fault, I haven't explained it, sorry.
To remove it manually :
To do a final check, can you then generate a ...
