I am helping a friend clean a grossly infected computer. Windows 10. Uses McAfee AV.
He ran Malwarebytes 3 without difficulty and it cleaned with no problem at all. I do have the log if needed but cannot find a way to attach the text file
He then attempted to use AdwCleaner v. 7.0.3.1 but it would not complete cleaning and received a box with notification that a problem had stopped the clean....
Long time user with no previous problems. Windows 10 Pro ver 1703-15063-483. Standard HP Lappy w/ i5 and 6gb RAM.
Goes along fine almost completing then crashes during "posting " (didn't get the rest of the message. I don't see any logfiles in the \ADWCLEANER folder it created...maybe it crashed b4 creating them. There are windows dump files e.g.-"adwcleaner_7.0.0.0.exe.2852.dmp" if that'l...
Just like the rev from a couple weeks ago, runs a couple seconds, then crashes. 5.028 - same. 5.030 - OK.
fyi
Dave
