comment

on AdwCleaner's page

from mrusli, (17 march 2015)

Hi

Cannot remove Babylon at the following...

secman.DLL\
HKLM\SOFTWARE\Classes\AppID\

secman.OutlookSecurityManager.1\
HKLM\SOFTWARE\Classes\

secman.OutlookSecurityManager\
HKLM\SOFTWARE\Classes\

secman.DLL\
HKLM\SOFTWARE\Classes\Wow6432Node\AppID\

comment

on AdwCleaner's page

from ****, (09 march 2015)

what is the best tool to remove rootkits ???
because adw-cleaner didn't succeed in removing them from my computer :(

comment

on AdwCleaner's page

from Me1, (19 february 2015)

Thank you for this new release.

Unfortunately, some of the false positives I've listed a while back are still being flagged:

Simple Adblock (which is now Adblock Plus for IE)

ProgSense

Hola

Legitimate proxy server settings

Why have you removed the option to DisableAskProtection, DisableBrowsersProtection, DisableProxyProtection....?

comment

on AdwCleaner's page

from shangrilark, (15 february 2015)

love adwcleaner, but it doesn't recognize screenconnect as a legitimate program. it removed my ability to access the computer I was working on! can screenconnect be added to the allowed programs asap?

comment

on AdwCleaner's page

from pur3t4, (11 february 2015)

Hi I have infected your computer with a new virus, and I have no way to remove it with any antivirus, see if you can help me please, is installed in browsers, when I open the browser I get this ad http: //search.noticiastime .org /, searching by google this same page, not even find it, hope you can help, greetings and thanks for the program.

comment

on AdwCleaner's page

from Me1, (10 february 2015)

@anonsubmitter, yes you are right. But, most free software downloaded on the Web come bundled up with useless crapware anyway. The YTD downloader box, if you don't want the app, can easily be unchecked while installing your main program. Unckeck all boxes for programs unrelated to the main program. If you need YTD or Hotspot Shield, they have a website where you can get them. No need to be bundled up to anything. They are already very popular. They both can be uninstalled very easily from Programs & Features, so they should not be removed by AdwCleaner. Removing Hotspot Shield this way messes up the Internet connection.

For those who don't usually pay attention while installing software, a program like Unchecky could be very useful. That way, you won't be flooding the malware removal forums all over the Web.

http://unchecky.com/

comment

on AdwCleaner's page

from ****, (09 february 2015)

OK! Issue solved! I had knowingly installed the iSafe Key-logger on that computer. This is supposedly invisible to cleaners and registry. AdwCleaner removed the invisible iSafe folder but not its registry entries. That caused instability in the system, probably related to the specificity of the key-loggers. Restoring the iSafe folder from within the AdwCleaner Quarantine Manager solved the issue. No need to do anything in the registry. I hope this helps!

comment

on AdwCleaner's page

from Me1, (07 february 2015)

I find many legitimate items flagged by AdwCleaner. Blindly clicking on Clean (now Cleaning???) is asking for trouble.

Hola, Hotspot Shield, YTD YouTube Downloader, AVG LinkScanner, etc. are not adware. They should not be deleted by AdwCleaner.

comment

on AdwCleaner's page

from Me1, (02 february 2015)

I'm afraid I need to ask again. Seems my concern was overlooked. The problem can be seen on many computer help forums. Original message:

"AdwCleaner removes Hotspot Shield. However, many users have messed up their Internet connections in the process. If you're reading this, please see what you can do to correct the issue. Thanks"

I don't know why it's seeing Hotspot Shiled as adware. It's a legitimate application.

Thank you for fixing the issue, and for this very useful program.

comment

on AdwCleaner's page

from Me1, (24 january 2015)

AdwCleaner removes Hotspot Shield. However, many users have messed up their Internet connections in the process. If you're reading this, please see what you can do to correct the issue. Thanks