ToolsLib

on AdwCleaner's page

from yo75, (21 august 2014)

Salut à tous,
Scan avec la version v3.308 sous windows 8.1 - 64 bits, clé de registre détectée

***** [ Registre ] *****
Clé Présente : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\08121C32A9C319F4CB0C11FF059552A4
***************************************************************************
Faux positif ?
Merci de votre aide

on AdwCleaner's page

from ****, (19 august 2014)

On a Windows7 SP1 machine running 3.307, AdwCleaner crashes and I get the error:

Line 3281(File: "...filepath and name"):
Error: Array variable has incorrect number of subscripts or subscript dimension range was exceed.

I have downloaded multipe times and rebooted multiple times. Nothing I try works. Thanks!

on AdwCleaner's page

from GGT03, (18 august 2014)

Bonjour, je viens de télécharger ADWCLEANER v3.307 pour supprimer istartsurf et autres adwares téléchargés à mon insu
Matériel : PC HP ENVY 17 sous Windows 8.1 version 64 bits
Problème : Lorsque je clique sur "SCANNER" j'obtiens le message suivant :
Autolt Error
Line 3281 (File "C:\Users\Alexandre\Downloads\adwcleaner_3.307.exe"):
Error:Array variable has incorrect number of subscripts or subscript dimension range exceeded.

Comment faut-il procéder ?
Merci pour votre aide

on AdwCleaner's page

from yo75, (17 august 2014)

Salut à tous,
Scan avec la version v3.307 sous windows 8.1, clé de registre détectée

***** [ Registre ] *****
Clé Présente : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\08121C32A9C319F4CB0C11FF059552A4
***************************************************************************
Faux positif ?
Merci de votre aide

on AdwCleaner's page

from MarionLd, (16 august 2014)

Bonjour, j'ai windows 8, et j'aimerais désinstaller istartsurf mais quand j'installe adwcleaner mon antivirus "Norton" me dit que cela est une menace et je ne peut donc pas le télécharger il le supprime automatiquement .. Pourriez-vous m'aider ?

on AdwCleaner's page

from ****, (15 august 2014)

Bonjour,

Ce matin, j'ai lancé la version 3.304 qui m'a signalé votre dernière version ; j'ai téléchargé cette dernière et depuis chaque fois que je tente de la lancer, il ne se passe rien.

Je vous précise que je suis sous windows 7, et que votre version 304 fonctionnait bien. Je suis prise au piège, car je n'ai pas gardé de copie de la 304.

Je ne sais plus quoi faire.

Merci d'avance pour votre aide.

on WinUpdateFix's page

from ****, (10 august 2014)

Bonjour,

Je suis vivement intéressée par le suivi de ce logiciel car il m'arrive d'avoir des problèmes d'installation des mises à jour de Windows 7 ; dans ces cas-là je voudrais pouvoir utiliser l'option de création d'un rapport à envoyer sur le forum d'aide.

Cependant, n'étant pas experte, et à défaut de tutoriel disponible, j'aurais besoin d'informations commplémentaires sur la rubrique "Actions" : pour chacune d'entre elles pouvez-vous m'indiquer ce qu'impliquerait la sélection de l'option ?

Bien cordialement,

EauDeRoche.

on AdwCleaner's page

from libeccio42, (08 august 2014)

Please, I need your help. After scanning my system with your product, I detected the following (from the report)
# AdwCleaner v3.303 - Report created 08/08/2014 at 10:38:47
# Updated 06/08/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : Paulo - PAULO-PC
# Running from : C:\Users\Paulo\Desktop\Clean Up\AdwCleaner.exe
# Option : Scan
***** [ Services ] *****
***** [ Files / Folders ] *****
***** [ Scheduled Tasks ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
***** [ Browsers ] *****
-\\ Internet Explorer v0.0.0.0
-\\ Google Chrome v34.0.1847.116
[ File : C:\Users\Paulo\AppData\Local\Google\Chrome\User Data\Default\preferences ]
Found [Extension] : eofcbnmajmjmplflapaojjnihcjkigck
*************************
AdwCleaner[R99].txt - [715 octets] - [08/08/2014 10:38:47]
########## EOF - C:\AdwCleaner\AdwCleaner[R99].txt - [775 octets] ##########

After the scan, Under Chrome found an Extension unknown.(see above)
Selected "Clean" - Program ran for a little then a message appeared:
Aut2Exe has stopped working.
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.

The faulty chrome Extension was not removed. My system is now unstable and had several dumps (blue screen). Avast, ESET, Malwarebytes and other reported nothing, only AdwCleaner.
Again, my system is now unstable, AdwCleaner is detecting that Chrome Extension but does abort before removing it. Any idea of what the problem is.
Please, contact me at padi5star@gmail.com if you have a solution. I will be away from my computer for 10 days, but I can receive emails.
Thank you.

on AdwCleaner's page

from ketkirk, (08 august 2014)

Here is the error message that occurs during the broswer cleanup. It appears to be happening right before Firefox cleanup.

[Window Title]
Aut2Exe

[Main Instruction]
Aut2Exe has stopped working

[Content]
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

[Close program]

on AdwCleaner's page

from ketkirk, (08 august 2014)

Here is a log showing what was found on a PC that I had it crash on.

# AdwCleaner v3.303 - Report created 07/08/2014 at 15:00:51
# Updated 06/08/2014 by Xplode
# Operating System : Windows 8.1 (64 bits)
# Username : Robert - MAINPC
# Running from : C:\A.I.R\adwcleaner.exe
# Option : Scan

***** [ Services ] *****

Service Found : CltMngSvc

***** [ Files / Folders ] *****

File Found : C:\Users\Public\Desktop\eBay.lnk
File Found : C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.azlyrics.com_0.localstorage
File Found : C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.azlyrics.com_0.localstorage-journal
File Found : C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage
File Found : C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage-journal
Folder Found : C:\Program Files (x86)\SearchProtect
Folder Found : C:\ProgramData\374311380
Folder Found : C:\ProgramData\Trymedia
Folder Found : C:\Users\Robert\AppData\Local\SearchProtect

***** [ Scheduled Tasks ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

Data Found : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC32Loader.dll
Data Found : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC64Loader.dll
Key Found : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Found : HKCU\Software\Optimizer Pro
Key Found : HKCU\Software\Trymedia Systems
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Found : [x64] HKCU\Software\Optimizer Pro
Key Found : [x64] HKCU\Software\Trymedia Systems
Key Found : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Found : HKLM\Software\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Found : HKLM\Software\{6791A2F3-FC80-475C-A002-C014AF797E9C}
Key Found : HKLM\Software\SearchProtect
Key Found : HKLM\Software\Trymedia Systems

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17126

-\\ Google Chrome v36.0.1985.125

[ File : C:\Users\Guest\AppData\Local\Google\Chrome\User