comment

on RKill's page

from nivti0, (28 november 2017)

Hello, Thank you very much for your software which rescued my computer. I had installed COMODO security shopping and I uninstalled it a few time after, but 1 process called csssrs64.exe remain in memory and took quite 20% of the CPU. This process could be deleted ( by processxp ) and no information could be delevered. More over, no "csssrv64" exist on the computer! I got too some mistake in the informations on w10 control panel ( comodo firewall still present after I had unstall it ( too ) and restart several times the computer ).
So I launched several softwares to try to solve this problem ( MBAM, mbar, adwcleaner, TDSSkiller ) and finally I see rkill in the list here. I launched it and endly my problem was solved.
It was exactly the sofware I need! So many thanks again!
By the way I advise you to never install COMODO softwares which take possession of some of system elements.

comment

on AdwCleaner's page

from cocochepeau, (16 august 2016)

Greetings,

About process killed during cleaning. It will be fixed in the next release.
Concerning elements that are not deleted, can you please describe your problem by sharing logfiles using our forum (https://toolslib.net) ?

Thanks.

comment

on AdwCleaner's page

from ****, (16 august 2016)

version 6.0 .
Adwcleaner finds a threat in file web data located in C:\Users\User Name\AppData\Local\Google\Chrome\User Data\Default . The value is Search Provider and data is search.babylon.com.
I deleted it several times and it still can't be removed, even I deleted the whole Web data file.

comment

on AdwCleaner's page

from preetme2, (09 july 2016)

Hi, I have an issue when i run "AdwCleaner 5.201". Whenever I run this particular version, my computer just hangs for few seconds, then starts functioning again. However, the AdwCleaner software doesn't start at all. I tried running the software several times. Same thing happens every time I try running the software. I downloaded twice again, after deleting the previous files, but to no avail. I also deleted all the temporary files, restarted the system, but was of no help.

I would like to know if the same thing or anything similar has happened to anyone and how was it resolved. Any help would really be appreciated. Thank you.

comment

on AdwCleaner's page

from cocochepeau, (30 october 2015)

@SPARTACUS Sorry that it happened. What was these "other perfectly good programs" that AdwCleaner removed ? I also insists that we recommend to ask for help on our support forum while using such a tool. AdwCleaner let you choose what elements you want to remove. Finally, you can always easily restore deleted files by using the quarantine.

Regards.

comment

on AdwCleaner's page

from ****, (04 may 2015)

First of all: I Love AdwCleaner. It only deletes the following keys that are used for Exact Globe (See: http://www.exact.nl/ ) HKCU\Software\eXact, HKLM\SOFTWARE\eXact, HKU\.DEFAULT\Software\eXact, HKCY64\Software\eXact. When these are deleted i cannot use the program. After an ''recheck of all files'' it works again.

comment

on AdwCleaner's page

from whisper_man, (20 march 2015)

Bonjour,

Le répertoire protected créé par une de mes applications est systématiquement mis en quarantaine. Est-ce normal ?
Ci-après un extrait du log:
# AdwCleaner v4.112 - Logfile created 18/03/2015 at 18:01:18
# Updated 09/03/2015 by Xplode
# Database : 2015-03-15.1 [Server]
# Operating system : Windows 7 Enterprise Service Pack 1 (x64)
# Username : XXXXXXX - XXXXXXXXXXXX
# Running from : C:\My Program Files\adwcleaner_4-112_fr_430277.exe
# Option : Cleaning

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Users\XXXXXXX\Documents\protected

***** [ Scheduled tasks ] *****


Par avance merci de votre aide.

comment

on AdwCleaner's page

from Me1, (07 february 2015)

I find many legitimate items flagged by AdwCleaner. Blindly clicking on Clean (now Cleaning???) is asking for trouble.

Hola, Hotspot Shield, YTD YouTube Downloader, AVG LinkScanner, etc. are not adware. They should not be deleted by AdwCleaner.

comment

on AdwCleaner's page

from Me1, (03 february 2015)

@cocochepeau

Here are most of the entries I could find. I believe the Hotspot Shield drivers might be the culprit. One user had a driver inside Device Manager. Replacing that driver with one from another working computer seems to have corrected the connection issue.

Folder Deleted : C:\ProgramData\hotspot shield

Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\hotspot shield

Folder Deleted : C:\Program Files (x86)\hotspot shield

Folder Deleted : C:\Windows\SysWOW64\hotspot shield

File Deleted : C:\Windows\System32\drivers\taphss6.sys

File Deleted : C:\Windows\System32\drivers\hssdrv6.sys

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\hotspotshield

Key Deleted : HKLM\SOFTWARE\hotspotshield

Key Deleted : HKCU\Software\anchorfree

Folder Found : C:\Users\Sid\AppData\Roaming\hotspot shield

Folder Found : C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\hotspot shield

comment

on AdwCleaner's page

from cocochepeau, (02 february 2015)

@Me1 We're working on this issue. Can you send us a report showing what has been deleted exactly?