Major difficulties with AdwCleaner v. 7.0.3.1

I am helping a friend clean a grossly infected computer. Windows 10. Uses McAfee AV.

He ran Malwarebytes 3 without difficulty and it cleaned with no problem at all. I do have the log if needed but cannot find a way to attach the text file

He then attempted to use AdwCleaner v. 7.0.3.1 but it would not complete cleaning and received a box with notification that a problem had stopped the clean....

Re: Is this a false positive?

on AdwCleaner by Nec

The fact that this is Spanish(Maybe?) makes it very VERY difficult to read.... Any way you could turn it into English? On the first glance noticed some things that MIGHT be potential issues, unsure, cause..... I am not yet used to reading the logs, and different language doesn't help the issue :)


JoshRoss, 2017-09-07 14:26:07 (UTC)

Of course sorry.

If you see something that is not translat...

Re: Is this a false positive?

on AdwCleaner by Nec

Ports, applications, accessibility. Maybe your other device is used a lot less, you haven't messed with any ports or have any applications that require forwarding. Honestly, very weird issue, I would need to investigate the files. Can you scan your PC With Farbar MiniToolBox and Malwarebytes JRT? Post the logs that you get.


JoshRoss, 2017-09-06 13:16:38 (UTC)

MiniToolBox by Farbar  Version...

Re: PUP.Legacy.Optional

Hi,

Don't panic, this is a classic "aggressive (scam) advertising" and a (real) false 'Zeus' alert! None zeus virus is present on your computer!

https://www.bleepingcomputer.com/virus-removal/remove-zeus-virus-detected-popups

https://blog.malwarebytes.com/threat-analysis/2017/06/the-numeric-tech-support-scam-campaign/

I've not seen yet MalwareBytes, ADWCleaner, HitmanPro, uBlock, adblock, a...

Re: Adwcleaner freezes everytime i try to get rid of UCGuard *Please help me get rid of it* And Malwarebytes doesn't detect it

1) Open HiJackThis.

2) Click on "Do a system scan only"

3) After end of scanning check following records:

O1 - Hosts: 127.0.0.1 down.baidu2016.com
O1 - Hosts: 127.0.0.1 123.sogou.com
O1 - Hosts: 127.0.0.1 www.czzsyzgm.com
O1 - Hosts: 127.0.0.1 www.czzsyzxl.com
O1 - Hosts: 127.0.0.1 down.baidu2016.com
O1 - Hosts: 127.0.0.1 123.sogou.com
O1 - Hosts: 127.0.0.1 www.czzsyzgm.com
O1 - Hosts: 127....

Re: Plus d'internet suite nettoyage ADWcleaner

le 2eme :

# AdwCleaner v6.021 - Rapport créé le 13/10/2016 à 20:31:25 # Mis à jour le 06/10/2016 par ToolsLib # Base de données : 2016-10-13.1 [Locale] # Système d'exploitation : Windows 10 Home  (X64) # Nom d'utilisateur : willy - DESKTOP-IT3AHAH # Exécuté depuis : C:\Users\willy\Downloads\adwcleaner_6.021.exe # Mode: Nettoyage # Support : https://toolslib.net/forum

***** [ Services ] *****...

Re: Plus d'internet suite nettoyage ADWcleaner

Voici : bizarrement j'ai deux fichiers rapports comme précédemment et me clavier est passé en qwerty ! Grrr !!!

# AdwCleaner v6.021 - Rapport créé le 13/10/2016 à 20:31:25 # Mis à jour le 06/10/2016 par ToolsLib # Base de données : 2016-10-13.1 [Locale] # Système d'exploitation : Windows 10 Home  (X64) # Nom d'utilisateur : willy - DESKTOP-IT3AHAH # Exécuté depuis : C:\Users\willy\Downloads\a...

Re: Plus d'internet suite nettoyage ADWcleaner

Bonjour,

Pouvez-vous relancer AdwCleaner, allez dans Outils > Options, et cochez:

  • Reset Proxy
  • Reset Winsock
  • Reset Paramètres TCP/IP
  • Reset Pare-feu
  • Reset Fichier Hosts
  • Supprimer Fichiers Prefetch

Lancez alors une analyse, suivie d'un nettoyage, et fournissez le rapport généré.

Cordialement,

 

Re: Can't delete UCGuard

1) Run HiJackThis again, press Do a system scan only In scan window check following lines:

O1 - Hosts: 127.0.0.1 down.baidu2016.com
O1 - Hosts: 127.0.0.1 123.sogou.com
O1 - Hosts: 127.0.0.1 www.czzsyzgm.com
O1 - Hosts: 127.0.0.1 www.czzsyzxl.com
O1 - Hosts: 127.0.0.1 union.baidu2019.com
O1 - Hosts: 127.0.0.1 down.baidu2016.com
O1 - Hosts: 127.0.0.1 123.sogou.com
O1 - Hosts: 127.0.0.1 www.czzsy...

Re: Adwcleaner plus de connexion possible via wifi ou câblé réseau.

Voici chose faite et merci infiniment  de votre aide !! 

# AdwCleaner v6.020 - Rapport créé le 26/09/2016 à 19:06:27 # Mis à jour le 14/09/2016 par ToolsLib # Base de données : 2016-09-26.1 [Locale] # Système d'exploitation : Windows 10 Home  (X64) # Nom d'utilisateur : pierr - DESKTOP-LG310NK # Exécuté depuis : C:\Users\pierr\Downloads\adwcleaner_6.020.exe # Mode: Nettoyage # Support : https...