False Positive - Interstat Softwares

Hi,

 

I'm working with Interstat, a marketing research firm developping a suite of suite of Excel Add-Ins for our customers. It is similar as tools such as xlStats if you will.

Our softwares are not distributed to the general public but only to our licensed customers. I just noticed that Our registry keys and application path are flagged in the latest version of ADWcleaner.

%appdata%\Inter...

Re: infecté sur chrome

dans AdwCleaner par maxjules

Suite des opérations.

Dans "Google dashboard" le synchronisation devait etre désynchroniser si j'en juge par la ligne au bas deman dant si on veut "redémarrer la synchronisation". Je n'ai donc rien touché sur cette page.

J'ai fait l'analyse avec adw cleaner dont voici le rapport. Comme il se doit le pc a été redémarrer les fenetres malwaresbytes antimalware réapparaissent.

rapport adw cleane...

infecté sur chrome

Depuis quelque temps avec adwcleaner j'ai toujours ces fichiers à éradiquer après ce résultat

ces fichiers sont supprimés mais ils reviennent toujours.

# AdwCleaner v5.023 - Rapport créé le 02/12/2015 à 16:22:45
# Mis à jour le 30/11/2015 par Xplode
# Base de données : 2015-11-30.1 [Serveur]
# Système d'exploitation : Windows 7 Professional Service Pack 1 (x64)
# Nom d'utilisateur : max - MA...

Re: AdwCleaner Report

dans AdwCleaner par barsim

Here's the Report after running the ZHPFix tool, but didn't select the ZHPFix REMOVAL while it was running. Was I right?

Script ZHPFix:

O42 - Logiciel: Adobe Shockwave Player 12.0 - (.Adobe Systems, Inc.) [HKLM][64Bits] -- {0099B484-C24C-4D5F-8167-B0F6DF196E72} ©
HKLM\SOFTWARE\Wow6432Node\McAfee
HKLM\SOFTWARE\Wow6432Node\Safer Networking Limited
HKCU\SOFTWARE\BitDefender
HKCU\SOFTWARE\McAfe...

Re: AdwCleaner Report

dans AdwCleaner par barsim

Here's the Report after running the ZHPFix tool, but didn't select the ZHPFix while it was running. Was I right?

Script ZHPFix:

O42 - Logiciel: Adobe Shockwave Player 12.0 - (.Adobe Systems, Inc.) [HKLM][64Bits] -- {0099B484-C24C-4D5F-8167-B0F6DF196E72} ©
HKLM\SOFTWARE\Wow6432Node\McAfee
HKLM\SOFTWARE\Wow6432Node\Safer Networking Limited
HKCU\SOFTWARE\BitDefender
HKCU\SOFTWARE\McAfee
P2 - EX...

Re: bizarre voice in my laptop speakers

dans Disinfection par ****

here is AdwCleaner[S0]:

# AdwCleaner v4.106 - Report created 21/12/2014 at 17:33:54
# Updated 21/12/2014 by Xplode
# Database : 2014-12-21.4 [Live]
# Operating System : Windows 8.1  (64 bits)
# Username : Albert - JEAN
# Running from : C:\Users\Albert\Downloads\adwcleaner_4.106 (1).exe
# Option : Clean

***** [ Services ] *****

[#] Service Deleted : CltMngSvc Service Deleted : netfilter64
[#...

Re: AdwCleaner Report

dans AdwCleaner par fr33tux

Hello,

Please repeat what you did with Chapi with ZHPFix, but using the following content :

Script ZHPFix:

O42 - Logiciel: Adobe Shockwave Player 12.0 - (.Adobe Systems, Inc.) [HKLM][64Bits] -- {0099B484-C24C-4D5F-8167-B0F6DF196E72} ©
HKLM\SOFTWARE\Wow6432Node\McAfee
HKLM\SOFTWARE\Wow6432Node\Safer Networking Limited
HKCU\SOFTWARE\BitDefender
HKCU\SOFTWARE\McAfee
P2 - EXT: (...) -- C:\Progr...

Re: AdwCleaner Report

dans AdwCleaner par barsim

Hello,

Before:

# AdwCleaner v5.022 - Logfile created 27/11/2015 at 16:47:22
# Updated 22/11/2015 by Xplode
# Database : 2015-11-22.2 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : sjb - SJB-PC
# Running from : C:\Users\sjb\Favorites\Downloads\AdwCleaner.exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****

***** [ Folders...

AdwCleaner Report

dans AdwCleaner par barsim

Hi,

I'm sure more to find in my OS than the AdwCleaner removed.

# AdwCleaner v5.022 - Logfile created 27/11/2015 at 16:47:22
# Updated 22/11/2015 by Xplode
# Database : 2015-11-22.2 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : sjb - SJB-PC
# Running from : C:\Users\sjb\Favorites\Downloads\AdwCleaner(1).exe
# Option : Scan
# Support : http://toolslib....

Re: I'm not sure what to clean/remove.

dans Disinfection par Chapi

Hello,

Just some more information :

  1. Keep your softwares update, you can check it whith secunia PSI, or use the avast fonctonality.
  2. Use CCleaner every month to erase unecessary files, that could help you to accelerate a bit your computer and your browser.
  3. Last instructions :
    • Download DelFix from Xplode on your desktop.
    • Launch it with administrator rights.
    • Select all the option except th...