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Bon Soir AdwCleaner software development experts,

I ran your tool for the first time today and I have a few 3 concerns [A, B & C]:

A. I noticed that it flags 2 Chrome extensions:

1. ScriptBlock [ID: hcdjknjpbnhdoabbngpmfekaecnpajba] : https://chrome.google.com/webstore/detail/scriptblock/hcdjknjpbnhdoabbngpmfekaecnpajba?utm_source=chrome-app-launcher-info-dialog
2. OneTab [ID: chphlpgkkbolifai...

Hello,

Ok :) So problem solved ?

If so, you can use DelFix to uninstall the used tools :

• Download DelFix from Xplode on your desktop.
• Launch it with administrator rights.
• Select all the option except the one proposing to save the registry.
• Then click on the "Execute" button.
• When everything is finish, the software will close itself.
• Then a report appear on the notepad, please copy paste...

I don't know why it is French version but my network connection is fine and here is a report.

Rapport de ZHPFix 2015.10.19.9 par Nicolas Coolman, Update du 19/10/2015 Fichier d'export Registre :  Run by F at 10/7/2016 22:10:52 High Elevated Privileges : OK Windows 7 Ultimate Edition, 64-bit Service Pack 1 (Build 7601)

Recycle Bin emptied (00mn 03s) Prefetcher emptied

========== Elements ...

Hello,

Can you tick the option "Activate the debug mode" before clicking on "Clean" ? Then, a logfile will appears in C:\AdwCleaner, even if the software freezes.

Also, can you provide me the scan logfile ?

1. First question-does adware scan everything on the top line-services, files, folders or do I have to select?

---

nellatap, 2016-07-10 06:58:48 (UTC)

Yes, AdwCleaner scans services, file...

Ok.

Avant de passer à la suppression :

Est-ce qu'il est possible de me partager le fichier de préférences Chrome ?

C:\Users\Alexandre\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences

 Merci,

---

fr33tux, 2016-07-06 20:59:34 (UTC)

Merci,

Hello,

Hm, it seems that your proxy is no longer working. We'll remove it with the following, then tell me if your network connection is working. If so, you may reconfigure your proxy if needed.

• Please download ZHPFix - Go on the download page of ZhpFix, click on the blue button "Download Now".
• Launch it with right click : "launch as administrator",
• Follow the instructions during the instal...

Hello,

Can you share the AdwCleaner logfile ? It should be in C:\AdwCleaner\.

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link ...

Hello,

Hm.

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Best regards,

---

fr33tux, 2016-07-07 08:47:42 (UTC)

Bonjour,

Je ne connais pas ce dossier,il n'y a qu'un fichier de log à l'intérieur :

C:\ProgramData\E1864A66-75E3-486a-BD95-D1B7D99A84A7\x64\DIFxInstallLog.txt

Un nouveau faux positif a fait son apparition :

***** [ Navigateurs ] *****

[C:\Users\Alexandre\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Extension] trouvée : cknghehebaconkajgiobncfleofebcog [C:\Users\Alex...

# AdwCleaner v5.201 - Logfile created 06/07/2016 at 19:11:11 # Updated 30/06/2016 by ToolsLib # Database : 2016-07-06.1 [Server] # Operating system : Windows 10 Home  (X64) # Username : Aaron - AARON # Running from : C:\Users\Aaron\Downloads\adwcleaner_5.201.exe # Option : Scan # Support : https://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

***** [ Files ] *****

***...