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Hello,

Can you share the whole logfile ?

Thanks,

I've run adwcleaner multiple times and I keep getting a threat detected in HKLM/Software/Description.  After adwcleaner cleans and reboots and I rerun it, it keeps showing up the detection.  I have manually looked in the registry and cannot find that folder.  Hidden files/folder is set to show everything.  I have run rkill, tsskiller and mbam which do not find this.

how can I remove this since...

SimpleHelp still works / stays connected to remote session with javaw.exe removed from AdwCleaner whitelist!!!

Thank you again for your time!!!!!!!!!!!!!!

case closed!

# AdwCleaner v6.020 - Logfile created 30/09/2016 at 15:03:49
# Updated on 14/09/2016 by ToolsLib
# Database : 2016-09-28.1 [Server]
# Operating System : Windows 7 Ultimate Service Pack 1 (X86)
# Running from : C:\Users\xxxxx\Desktop\Programs and Stuff\AdwCleaner\adwcleaner_6.020.exe
# Mode: Scan
# Support : https://toolslib.net/forum


***** [ Services ] *****

No malicious services found.

**...

Yes.

I will change the settings but one question on the last one where i check mark it says: (next too: Extensions, new tab page and themes do I type   "disable" in the box?  because it has it in yours

Ok.

Can you relaunch AdwCleaner and confirm that the problem is solved ?

Thanks,

Can you share the whole AdwCleaner logfile ?

Thanks,

Hello,

Please manually reset your Chrome profile like in this picture:

Then, click on "Reset", and everything should be ok.

you need to wait for The developer of the adware cleaner tool . and you can also to post the adwcleaner log that show the FP so he’s can check .