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Greetings,

First of all, sorry for the inconvenience.

We'll try to recover your folder. Firstly, can you please share me the related clean logfile?

To do this:

• Launch AdwCleaner and go to Logfile > Cleaning tab and double-click on the most recent one;
• Then, please paste it in your next answer.

Regards.

Hello,

Can you re-do a scan and share the logfile please ?

Thanks,

Hello,

Can you share the scan logfile ?

Thanks,

Bonjour,

Voici le dernier rapport du 10/10 que j'ai trouvé dans l'explorateur mais qui n'est pas listé pour la restauration.

# AdwCleaner v6.021 - Logfile created 10/10/2016 at 18:34:03 # Updated on 06/10/2016 by ToolsLib # Database : 2016-10-07.1 [Server] # Operating System : Windows 7 Ultimate Service Pack 1 (X64) # Username : LULU - LULU-PC # Running from : C:\Users\LULU\Downloads\adw...

Hello,

Sorry for the delay !

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

While I'll read the logfile, please do the following:

Download fixlist.txt file and save it to the Desktop.

NOTE. It's imp...

Hello,

You've already used another topic to ask for help: https://toolslib.net/forum/viewthread/8982-new-october-2016-adwcleaner-cleans-identified-issues-and-the/?p=1#!messageId-9052

Please use only one topic, here. Someone will answer in three days at most.

Can you share AdwCleaner logfiles ?

Regards,

Download HiJackThis, run it, press "Do a system scan and save a logfile" button. You'll get a log. Please share it.

3rd order was a question - what is going on with problem you've described in your first post?  

1) Download fixlist.txt file and save it to the Desktop.

NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system.

Run FRST/FRST64 and press the Fix button just onc...

You can share the info using our contact form if you want.

FRST.txt:

http://www69.zippyshare.com/v/A1bjeUHp/file.html

Addition.txt:

http://www69.zippyshare.com/v/pg17Fuvn/file.html