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Ok.

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Best regards,

Hello,

I'll try to help you on that.

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Then, did your antivirus ha...

Bonjour,

Je ferme le sujet.

Greetings,

Did you look at AdwCleaner's documentation ? It is available here : https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

AdwCleaner works that way :

1. First, you need to click on "Scan" button
2. Then, after the scan has finished, you will be able to check/uncheck elements found (if any)
3. Finally, you have to click on "Clean" button in order to remove items previo...

Hello,

Awesome ! We're glad to know that AdwCleaner has been helpful to you. :)

Feel free to ask us questions of you have any.

Regards.

Hey guys,

The scan works perfectly fine but after that the program doesn't react to any action. It doesn't freeze but the only think I can do is ticking files.

Edit: AV is deactivated

Log:

http://www.file-upload.net/download-11780634/AdwCleanerS10.txt.html

Bonjour,

je m'appelles magritte,

pour ad-aware: mon pc date de 5 ans (2011) de 2011 à 2015 j'avais avast, maintenant depuis octobre 2015 j'ai ad-aware & comodo je suis mieux protégé

pour power2go 11: aucune info de date officielle de la part de cyberlink pour le moment, espèrons la future version power2go 11 pour fin 2016 ou 2017 si tous va bien

pour wondershare allmytube/free youtube downl...

Bon Soir AdwCleaner software development experts,

I ran your tool for the first time today and I have a few 3 concerns [A, B & C]:

A. I noticed that it flags 2 Chrome extensions:

1. ScriptBlock [ID: hcdjknjpbnhdoabbngpmfekaecnpajba] : https://chrome.google.com/webstore/detail/scriptblock/hcdjknjpbnhdoabbngpmfekaecnpajba?utm_source=chrome-app-launcher-info-dialog
2. OneTab [ID: chphlpgkkbolifai...

Hello,

Can you tick the option "Activate the debug mode" before clicking on "Clean" ? Then, a logfile will appears in C:\AdwCleaner, even if the software freezes.

Also, can you provide me the scan logfile ?

1. First question-does adware scan everything on the top line-services, files, folders or do I have to select?

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nellatap, 2016-07-10 06:58:48 (UTC)

Yes, AdwCleaner scans services, file...

Hello,

Can you share the AdwCleaner logfile ? It should be in C:\AdwCleaner\.

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link ...