Hey,
I got the same Problem with the newest Version. Im on Windows 10 here is my Debug File:
2017-08-01 14:32:37.943 DEBUG [10728] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-01 14:32:37.959 DEBUG [10752] [MainUI::Entry@1271] [+] Checking for update... 2017-08-01 14:32:38.365 DEBUG [10752] [AdwCleanerSDK::checkCA@272] OID: 1.2.840.113549.1.1.1 2017-08-01 14:32:38....
Thank you! We'll try to fix this issue asap.
I guess, i found out, where the error came from. After the scan has finished, following screen can be seen:
http://abload.de/image.php?img=2017-08-01_123851thsvf.png
Nevertheless, the findings of the "PUP.Adware.Heuristic" in the folder "C:\ProgramData\Audyssee Labs" you cannot find in the protocol file!
# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 10:37:27 2017 # Updated on 2017/0...
Thank you for reply,
i used both, 7.0.0.0 & 7.0.1.0 and always the same popup
Best regards
Hello,
during the deletion process of PUP's ADW stops working with following error message
http://abload.de/image.php?img=2017-08-01_103300c6sip.jpg
Windows system has to be restarted again, nothing will be deleted by ADW.
Hello,
these findings belong to Norton Safe Search.
# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 08:13:13 2017 # Updated on 2017/05/08 by Malwarebytes # Database: 07-29-2017.2 # Running on Windows 7 Home Premium (X64) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
PUP.Adware.Heuristic, syncagentsrv
***** [ Folders ] *****
PUP.Adware.Heuris...
just to let you know that yr latest 7.0.1 stable vers DID not fix theese issues at all..
why..??
and more over has another bug: it says that you are not using the latest vers..??..but when it ask you to dl the latest vers it dl the same 7.0.1..!!!..
..so strange..its the real first time it happens..
how infaust day the yr acquisition by malawarebyte...
big fish has eaten smaller one..
...Not sure, it seems like lately a lot of people are experiencing crashes on older systems. Windows 10 doesn't have issues as far as I am aware. But it's not about Win10. Could you try running a beta version and see if that helps? Just click on the beta, choose the latest version, download and run. Keep us updated.
Have you had any other success determining the issue? Have you tried first scanning with Malwarebytes and then AdwCleaner afterward? What OS are you running and which version? Because that might cause an issue with compatibility (Very rare case). Try launching the application in the admin mode? This guide also has more info about compatibility, IF it is the issue. Speculating at this point. Let...
I tried running ADW Cleaner but it stops / freezes and I have to use the task manager to close it down.
Want to attach image of pop up window but do not know how to attach to this post.
Does anyone have any ideas as to what the reason could be?
I am running Windows 7 Pro. 64bit
