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Does not work!  It stops / freezes with the same pop up window saying "caught". I tried the older version immediately after and it worked fine. Then went back and tried the newest version again....but it failed agan.

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OB1947D, 2017-08-01 13:34:02 (UTC)

Hello,

Can you share the debug logfile? (click on Tools > Options > tick Debug and do a scan/clean to trigger the bug. Then, share the file ...

Bonjour,

Comme l'a explique Cocochepeau, vous pouvez supprimer ces fichiers.

Hi,

Same problem and same message : "*** Caught unhandled unknown exception, terminating."

Activating Debug from Tools menu does not solve anything.

I cannot even close the message of error, the close button is grey, so I have to close adwcleaner via Task Manager.

# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 15:47:07 2017 # Updated on 2017/05/08 by Malwarebytes  # Database: 07-31-2017.1 # Running on Windows 7 Professional (X64) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

PUP.Optional.Legacy, C:\Users\Sasa\AppData\Roaming\Wise Euask

***** [ Files ]...

I guess, i found out, where the error came from.  After the scan has finished, following screen can be seen:

http://abload.de/image.php?img=2017-08-01_123851thsvf.png

Nevertheless, the findings of the "PUP.Adware.Heuristic" in the folder "C:\ProgramData\Audyssee Labs" you cannot find in the protocol file!

# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 10:37:27 2017 # Updated on 2017/0...

Greetings,

Before doing what is described above by JoshRoss, please try the following manipulation:

1. Activate the debug mode (go to Tools > Options > tick "debug")
2. Then, do a scan and a clean to trigger the crash
3. Finally, please share the file C:\AdwCleaner\AdwCleaner_Debug.log in your next answer

Thanks!

Pretty much a great option. The problem is, even with anti-virus or anti-malware on phones, it still is not enough as phones are more complicated to detect issues on.

Could you try restarting your PC in safe mode with networking, install Malwarebytes, do a full scan with them and then attempt to scan with AdwCleaner. 

Before that, you could also use RKill to kill any malicious software before using anti-malware. Let me know if this helps.

HI Folks,

Although I'm currently not using MalwareBytes on my Android devices, I have used this app on Android in the past. And I like it very much for its simplicity. It does, as the name suggests, take care of malware. No silly optimizers or other useless add-ons.

:-)

Hello,

these findings belong to Norton Safe Search.

# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 08:13:13 2017 # Updated on 2017/05/08 by Malwarebytes  # Database: 07-29-2017.2 # Running on Windows 7 Home Premium (X64) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

PUP.Adware.Heuristic, syncagentsrv

***** [ Folders ] *****

PUP.Adware.Heuris...