AdwCleaner 6.000 keeps crashing the PC on clicking Clean button

Hello!

I have windows 10 64-bit, and have gotten some infestation of SEARCHING.COM adware lately. I came across this tool which scanned all the malicious objects in my system including the registry keys and scheduled programs. 

However when I click the "Clean" button, my PC crashes (with a blue screen saying CRITICAL_PROCESS_DIED). I tried to check the Debug Log, but there are no entries for ...

Re: CANT GET RID OF TREATS

dans AdwCleaner par fr33tux

Hello,

Please share the logfile (you can use the Log Manager from the interface -> "scan" tab > the first logfile | same for the "clean" tab).

Best regards,

CANT GET RID OF TREATS

My name is Namir.

My email is nb5 at videotron dot ca.

When I use AdwCleaner I do a scan then there is two treats, I click on "Clean", I restart the computer.

then I do another scan and the two treats are still here.

By the way the treats are part of the registry.

I cant get rid of the treats.

Please help me.

Have a great day.

Namir

CANT get rid of the treats.

HI ADW CLEANER

My name is Namir BSATA

My email is nb5@videotron.ca.

I did the scan in ADWCLEANER and it found two treats, then I clicked on "CLEAN", then I restarted the computer.

I rescaned ADW and the two treats were still here.

I am not able to get rid of the treats.

Please help me.

Have a great day

Namir

Re: BSOD avec version 6.000

dans AdwCleaner par bibuot

re ;-)

Je ne dispose pas de l'outil Powershell sur ce PC...

Rapport [debug]

2016-08-13 18:55:50 :     <INFO>    [main] - Saving current options to the configuration file

2016-08-13 18:55:52 :     <INFO>    [main.gui] - Scan requested

2016-08-13 18:55:52 :     <INFO>    [scan] - Running from: C:\AdwCleaner

2016-08-13 18:55:52 :     <INFO>    [scan] - Progress: 0%

2016-08-13 18:55:52 :    ...

Re: The new UI is inconvenient

hi

 

in the new version i can't see any result from the scan

because the windows is now to smal.Please fix this

Bug.

Re: The new UI is inconvenient

dans AdwCleaner par fr33tux

Hello,

Thanks for your message, really appreciate it.

1.  After scanning, I have to click through every tab to see where the problems are.  Could you please highlight each tab where there is malware so that we can go to it immediately (preferably with a shortcut key rather than the mouse).


Koala, 2016-08-13 00:31:48 (UTC)

We can definitely think about that indeed.

2.  This situation has ...

The new UI is inconvenient

dans AdwCleaner par Koala

Thank you very much for this software, which fills a significant gap in security software for PCs.  By way of constructive and appreciative comment, I would like to make three recommendations about the UI (I am working on a 23 inch monitor in Windows 10 Pro).

1.  After scanning, I have to click through every tab to see where the problems are.  Could you please highlight each tab where there is...

Re: AdwCleaner dont remove mail.ru progs on WinXP

dans AdwCleaner par regist

1) The folders will be deleted and the files as well.

2) There were no shortcuts on my test system and that's why they are not in the log. Otherwise they would be deleted.

If AdwCleaner don't delete those files on your system:

1) Check that you use the latest version of the program and please share the whole logfile.

2) Please write what files are not deleted.  

Re: Probably a false positive

dans AdwCleaner par fr33tux

Hello,

Can you share the whole logfile please ? (Usually from C:\AdwCleaner\).

Thanks,


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