I am helping a friend clean a grossly infected computer. Windows 10. Uses McAfee AV.
He ran Malwarebytes 3 without difficulty and it cleaned with no problem at all. I do have the log if needed but cannot find a way to attach the text file
He then attempted to use AdwCleaner v. 7.0.3.1 but it would not complete cleaning and received a box with notification that a problem had stopped the clean....
https://www.hostingpics.net/viewer.php?id=291013Capturedcran401.png
Bonjour, je voudrais savoir comment faire pour supprimer ces 2 raccourcis réseau qui se sont mis dans ce pc. Ces 2 raccourcis sont tous le même lecteur réseau. Merci beaucoup de m'aider à résoudre ce problème.
Greetings,
First of all, sorry for the late answer.
Can you share the scan logfile as well? Thanks.
Regards.
cocochepeau, 2017-09-19 06:55:31 (UTC)
# AdwCleaner 7.0.2.1 - Logfile created on Sun Sep 10 01:05:26 2017 # Updated on 2017/29/08 by Malwarebytes # Database: 09-08-2017.1 # Running on Windows 7 Home Basic (X64) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [...
# AdwCleaner 7.0.2.1 - Logfile created on Sun Sep 10 01:06:01 2017 # Updated on 2017/29/08 by Malwarebytes # Running on Windows 7 Home Basic (X64) # Mode: clean # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services deleted.
***** [ Folders ] *****
Deleted: C:\Users\lenovo\AppData\Local\Bundled software uninstaller Deleted: C:\Users\lenovo\AppData\Ro...
Hopefully, you can understand English or google translate this. I know this is an old forum, but since it doesn't have a definitive answer, I'd like to share my experience and a solution. My friend had a similar couple of weeks ago. You are dealing with a redirect virus or some form of adware. Quite annoying really. I have used Malwarebytes and Adwcleaner to elevate the issue alongside these in...
Bonjour,
Avec donc la nouvelle version, j'ai un truc de trouvé sur mon mini pc hp sosu Seven à savoir ceci:
********* [ Services ] **************
PUP.Adware.Heuristic, syncagentsrv
******************************************
Cela ressemble à un agent Acronis enfin un des composants du système pour la sauvegarde.
J'ai refait un scan ce matin même, toujours marqué comme élément suspect enfin...
Bonjour ^^
Pour les fichier log ok ça c'est fait.
Mais j'ai un autre truc de trouvé sur mon mini pc hp sosu Seven à savoir ceci:
********* [ Services ] **************
PUP.Adware.Heuristic, syncagentsrv
******************************************
Comme mis dans le message ou était ces info c'est l'agent Acronis enfin un des composants du système pour la sauvegarde.
Faux positif ou pas?
Me...
Concernant mon dernier message, enfin mon avant dernier message pour ce qui est détecté sur mon Mini Pc Hp sous Seven?
Est ce un faux positif???
I did the same with my second machine with WIN 8.1. The same problem, the same error message. Atgtached pls find the content of the debug log file.
2017-08-01 13:14:15.535 DEBUG [9084] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-01 13:14:15.538 DEBUG [8304] [MainUI::Entry@1271] [+] Checking for update... 2017-08-01 13:14:16.040 DEBUG [8304] [AdwCleanerSDK::checkCA...
I guess, i found out, where the error came from. After the scan has finished, following screen can be seen:
http://abload.de/image.php?img=2017-08-01_123851thsvf.png
Nevertheless, the findings of the "PUP.Adware.Heuristic" in the folder "C:\ProgramData\Audyssee Labs" you cannot find in the protocol file!
# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 10:37:27 2017 # Updated on 2017/0...
