Re: I'm not sure what to clean/remove.

Hello,

All theses entries are about : toolbars, extensions and potentially unwanted programs.

You can remove them all by launching again AdwCleaner and choosing the cleaning button.

Can you then post here the cleanning report ?

As AdwCleaner only check for a category of malware, can you follow those instruction to make a deeper analysis of your computer :

  • Download ZHPDiag from Nicolas on h...

Re: i was locked out of my windows 10 pc

Hello,

Unfortunately, I'm quite pessimistic..

 

  1. What exact error message are you receiving while you try to log-in?
  2. Are you logging-in using Microsoft User account or Local User account?

Did you already reboot your computer ?

Regards,

Re: Suggestion: Add an "ignore AOL" option

Hello,

Can you share the whole logfile(s) showing these AOL entries ?

Regards,

Re: I'm not sure what to clean/remove.

Hello,

I'm here to help you, and to be sure that all items detected by AdwCleaner must be delete, I will need more data about them. So can you post us the entire log file in your answer ?

You can find it in C:/AdwCleaner/AdwCleaner[SX].txt where X is a number.

Chapi

Re: ADW Cleaner wants to delete about 40 HKCU and HKLM key and val files

Hello,

I'm glad I could help you,

Don't hesitate to come back if you have an other question or issue.

Chapi

I'm not sure what to clean/remove.

Hello,

Firsttime user and newby.

Attaching the logfile image.

I'd need the help.

Thanks

 

Re: ADW Cleaner wants to delete about 40 HKCU and HKLM key and val files

Hello,

An administrator of the forum just forward me your message containing the log file. I understand your fears, but in that case, they are not founded. The developpers of the softwares that we use for curing computers on forum are conceived to be respectful of the user privacy. The only potentially private datas are : the name of the user, of the computer and a list of the software that yo...

Re: Real-time Chrome extension

on Windows by Chapi

Hello,

  • Have you tried to remove it manually from the chrome panel ? You can find it with : More Tools > Extensions or directly by copying this in your search bar : chrome://extensions/ There you should find the extension, and you might be able to disable it.
  • I don't know if you use chrome's synchrnonization, but it might be the reason why after each installation, those extensions comes back. ...

Re: ADW Cleaner wants to delete about 40 HKCU and HKLM key and val files

Hello,

AdwCleaner has two functions to avoid problems with false detections, first it has a scan only method, that allow us to see what it will delete, and second, it has a quarantine function for when a mistake occcured.

I'm here to help you, and to be sure that all items detected by AdwCleaner must be delete, I will need more data about them. So can you post us the entire log file ?

You ca...

Re: " Tracing" Schlüssel werden vom AdwareCleaner nicht gelöscht

Hello,

It has been fixed. You just have tu get a database update for this to be effective.

Regards,


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