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Hello,

hi

 i want report that adwcleaner tool had a hard going to removal a Chinese software’s just like "UCGuard" and a lot of Chinese softwares out there

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gamezertruth, 2016-10-27 11:42:17 (UTC)

Can you share some examples of that?

Thanks,

Hello,

This detection is triggered by the fake firefox profile generic, which is a FP in your case.. Please uncheck it before cleaning.

Can you share the whole logfile too?

Thanks,

Voici la marche à suivre :

• Lancez AdwCleaner;
• Cliquez sur le bouton "Analyser", patientez le temps de l'analyse..
• À la fin de l'analyse, cliquez sur le bouton "Rapport" puis double-cliquez sur le rapport le plus récent dans la liste "Analyser";
• Un rapport va alors s'ouvrir, partagez-moi son contenu dans votre prochaine réponse.

Merci !

Cordialement.

Hello, this is my fist post. AdwCleaner is an amazing tool which saved my skin multiple times, but now I have an issue.

This is from the log:

***** [ Folders ] *****

Folder Found:  C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\41A66E7E5EE1

When I don't uncheck it, then AdwCleaner removes my whole Firefox profile folder, so I lose all my seetings, browsing history, etc. I had to ...

here is the same problem as this user http://www.bleepingcomputer.com/forums/t/623128/weird-chinese-programes/

and here http://www.bleepingcomputer.com/forums/t/624586/infected-with-ludashi-and-google-keeps-redirecting/

http://lavasoft.com/mylavasoft/malware-descriptions/blog/GenVariantMikey385380169e46229

hi

since a lot of users had a problem with remove of "UCGuard" a Chinese software by using adwcleaner tool . i want report that adwcleaner tool had a hard going to removal a Chinese software’s just like "UCGuard" and a lot of Chinese softwares out there . so when we trying to remove ""UCGuard"" or any others of Chinese software’s then adwcleaner tool go to be stuck or hang or even not respond...

hi

since a lot of users had a problem with remove of "UCGuard" a Chinese software by using adwcleaner tool . i want report that adwcleaner tool had a hard going to removal a Chinese software’s just like "UCGuard" and a lot of Chinese softwares out there . so when we trying to remove ""UCGuard"" or any others of Chinese software’s then adwcleaner tool go to be stuck or hang or even not respondi...

will zhp cleaner is one of my great toolbox to clean the adwares ! but zhp cleaner had some issues while it is used too much ram and the scan goes slow and it take some time !

Bonjour,

Le rapport de Debug semble incomplet, AdwCleaner termine correctement le nettoyage ?

Si oui, pouvez-vous me fournir le rapport de nettoyage complet ?

Merci.

Cordialement.

Greetings,

Can you give us more details? What logo are you talking about?

Give us a screen capture if you can, this should help.

Regards.