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Hello,

I recently ran Adwcleaner on my Macbook Pro on the Windows 10 partition, and after it flagged several registry files and rebooted, I can no longer login to Windows 10.  It displays, "Other User" instead of my name, and when I try to login as a local user with "BRIAN-PC\Brian" and my password, it restarts abruptly and starts the cycle again.

Is it possible to restore the registry files ...

Ok.

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Best regards,

I just scanned and it found nothing.

This is the Log:

# AdwCleaner v5.201 - Logfile created 22/07/2016 at 21:31:39 # Updated 30/06/2016 by ToolsLib # Database : 2016-07-21.2 [Server] # Operating system : Windows 7 Ultimate Service Pack 1 (X64) # Username : win7 - WIN7-PC # Running from : C:\Users\Public\Videos\Sample Videos\New folder\Ostalo\ADW Cleaner.exe # Option : Scan # Support : https:...

Hello,

Great, thanks.

Can you do a scan with AdwCleaner please ? (at the end, copy/paste the generated logfile)

The documentation is here : https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

Best regards,

Hello,

I'm so sorry for the delay. The folders in your previous message are really precious, thanks !

However, I still need a logfile from ZHPDiag, please see my first message here.

Best regards,

Hello,

Sorry for the delay.

Thanks for the feedback, if you need anything else, we'll answer quicker.

Regards,

Hello,

I'll try to help you on that.

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Then, did your antivirus ha...

Greetings,

First of all, sorry for the late answer.

You can find older version of BlueStacks here : http://filehippo.com/fr/download_bluestacks_app_player/history/

Also, did you try CCleaner ? It could help you to recover some disk space.

Regards.

Greetings,

Did you look at AdwCleaner's documentation ? It is available here : https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

AdwCleaner works that way :

1. First, you need to click on "Scan" button
2. Then, after the scan has finished, you will be able to check/uncheck elements found (if any)
3. Finally, you have to click on "Clean" button in order to remove items previo...

Bonjour,

Excusez-moi de traduire le automatique. Mon français est pas correct. La menace est familier pour moi et l'espoir que mon expérience vous aidera à faire face au problème.

Faites une sauvegarde sur un disque externe est une bonne étape. Il n'y a pas decrypter disponible pour Zepto ransomware encore. Cependant, les chercheurs de sécurité peuvent trouver une solution, et vous aurez la c...