Hi! I can't do much with computers but I used AdwCleaner anyway and it ended up deleting(?) Google Chrome and Mozilla Firefox. (yeah, I'm not sure if it deleted or not, I've opened quarantine and there are a lot of stuff in there but I don't understand much of it) I'd be fine without Chrome and Mozilla since I downloaded Opera and it runs much smoother but I really need some of my bookmarks. Ca...
Hello,
You may ignore this at the moment - it should be fixed in the coming v6, I'll be back to you at this time if you agree ?
Thanks,
fr33tux, 2016-07-09 09:30:22 (UTC)
So it's a false positive or something?
Should I use this solution before or after Adwcleaner?
I just curious because all ZHP logs I sent to you were created before Adwcleaner run
Sorry for my misunderstanding
Bon Soir AdwCleaner software development experts,
I ran your tool for the first time today and I have a few 3 concerns [A, B & C]:
A. I noticed that it flags 2 Chrome extensions:
I don't know why it is French version but my network connection is fine and here is a report.
Rapport de ZHPFix 2015.10.19.9 par Nicolas Coolman, Update du 19/10/2015 Fichier d'export Registre : Run by F at 10/7/2016 22:10:52 High Elevated Privileges : OK Windows 7 Ultimate Edition, 64-bit Service Pack 1 (Build 7601)
Recycle Bin emptied (00mn 03s) Prefetcher emptied
========== Elements ...
I have uploaded two AdwCleaner reports: C9 from 9/7/16 and C10 from a short time ago. I have also uploaded the ZHPDiag report. I have not used the ZHPDiag repair option. I think the up2share link is xtdV9msx1WWE (it is what appears in the box at the top of the upload screen).
Hello,
Hm, it seems that your proxy is no longer working. We'll remove it with the following, then tell me if your network connection is working. If so, you may reconfigure your proxy if needed.
Hello,
Can you share the AdwCleaner logfile ? It should be in C:\AdwCleaner\.
Can you generate a ZHPDiag logreport to get more informations on your system ?
Hello,
You may ignore this at the moment - it should be fixed in the coming v6, I'll be back to you at this time if you agree ?
Thanks,
My computer got infected with BugFixxer adware and AdwCleaner was able to remove it. However, it keeps coming back! Fortunately my anti-virus software now blocks it from running, but how can I stop it from installing itself on my computer?
