Re: ***caught unhandled unknown exception; terminating

This issue will be fixed in the next release (v7.1).

Hi! When to expect?

Re: ***caught unhandled unknown exception; terminating

Hello,

This issue will be fixed in the next release (v7.1).

Sorry for the inconvenience.

Regards.

Re: ADWCleaner not update database

Hello,

Good to know. Also, the issue should no longer happen in the v7.1 (soon to be released).

Regards.

Re: ***caught unhandled unknown exception; terminating

When is it happening? During the clean process?

Yes! I use adwcleaner(not Malwarebytes). 

I see this message for 6 months. Version adwcleaner_7.0.8.0 What's happening? Does the company make everyone switch to a paid version? I use free of charge.

link to screenshot https://prnt.sc/isvnff

 

 

Sorry, I do not know much English.

Re: ADWCleaner not update database

2018-03-16 15:59:17.927 DEBUG [1944] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2018-03-16 15:59:17.932 DEBUG [3316] [MainUI::Entry@1277] [+] Checking for update... 2018-03-16 15:59:18.090 DEBUG [3316] [AdwCleanerSDK::GetVersionServer@381] [!] Error has occurred: 1753 2018-03-16 15:59:18.090 DEBUG [3316] [AdwCleanerSDK::GetVersionServer@393] [+] Last version: 2018-03-16 1...

Re: ADWCleaner not update database

Greetings,

Please run AdwCleaner in debug mode.

  • Open AdwCleaner and click Tools > Options and place a check in the box next to Debug Logs
  • Run another scan/clean.
  • Then, share the file: C:\AdwCleaner\AdwCleaner_Debug.log

Thanks.

Re: ***caught unhandled unknown exception; terminating

Greetings,

Sorry for the late answer.

When is it happening? During the clean process?

***caught unhandled unknown exception; terminating

using latest version 13/03/18

# Updated on 2018/08/02 by Malwarebytes # Database: 2018-03-12.1 # Running on Windows 7 Ultimate (X64) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

PUP.Optional.AdvancedSystemCare, C:\Windows\System32\config\systemprofile\AppData\Roaming\IObit\Advanced SystemCare PUP...

Re: Adwclwaner y Norton anti-virus

Greetings,

Please turn off Norton's realtime protection when using AdwCleaner or add it to the exclusion list. Then, you should be able to run it successfully.

Don't forget to turn on the protection when you're done.

Feel free to ask if you need more details.

Regards.

Adwclwaner y Norton anti-virus

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