Pieces of my Advanced System Care were deleted, and it is now unusable. That is software that I paid for that I can't use. ASC has become a popular application because it does what it's supposed to. You can't simply delete, or disable it because you don't like their marketing. That puts AdwCleaner in violaion of those criterias, and I am now owed $19.99.
Ne Oublie
On va donc supprimer certains éléments avec ZHPFix, voici la marche à suivre :
Greetings,
We'll try to fix this issue. I'll need you to do something for me :
Can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.
Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.
Thanks.
Can you share the scan logfile?
Then, can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.
Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.
Hello,
Sorry to read this.
- Can you share the scan logfile?
Then, can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.
Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.
Best regards,
Hello,
Sorry to read this.
- Can you share the scan logfile?
Then, can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.
Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.
Best regards,
Ahh yes, my mistake. Here are the two logfiles from a scan I just ran in Debug mode.
AdwCleaner_debug:
2016-09-03 18:38:49 : <INFO> [main] - Saving current options to the configuration file 2016-09-03 18:38:50 : <INFO> [main.gui] - Scan requested 2016-09-03 18:38:50 : <INFO> [scan] - Running from: C:\AdwCleaner 2016-09-03 18:38:50 : <INFO> [scan] - Progress: 0% 20...Good morning! So I re-ran AdwCleaner in Safe Mode, pressed Clean when it found 30 threats, and was once again prevented from a boot menu upon pressing F8 at startup. Argh!
There is not a file called C:\AdwCleaner\AdwCleaner_Debug.log.
AdwCleaner[C2] looks like this:
# AdwCleaner v6.010 - Logfile created 03/09/2016 at 09:13:48 # Updated on 12/08/2016 by ToolsLib # Database : 2016-09-03.1 [S...
Hi, thanks for responding.
Well that should be good news!
Is the log file the same as the application file in Malwarebytes? It is not very detailed....
Here is the last file of the last scan I did (of several):
Malwarebytes Anti-Malware www.malwarebytes.org
Scan Date: 31/08/2016 Scan Time: 3:25:56 PM Logfile: mbam.txt Administrator: Yes
Version: 2.2.1.1043 Malware Database: v2016.08.31...
Here is the logfile. Two were actually made, 15 minutes apart. This is the later one:
# AdwCleaner v6.010 - Logfile created 01/09/2016 at 19:26:40 # Updated on 12/08/2016 by ToolsLib # Database : 2016-09-01.2 [Server] # Operating System : Windows Vista (TM) Home Premium Service Pack 2 (X86) # Username : # Running from : C:\Users\Downloads\adwcleaner_6.010.exe # Mode: Clean # Support : https://...