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Hey guys, greetings from sunny Melbourne, Australia.  As far as i can see,

• 17 April 2015   or 16th...

Thanks in advance, ive done considerable promoting on facebook and such, keep up the great work, need any more testers ?

Hello,

As promised, here's my answer :

We need to delete a las thing wit a ZHPFix script. Please repeat the procedure above with the following content :

Script ZHPFix:

C:\ProgramData\InstallMate
EmptyTemp
EmptyFlash
EmptyPrefetch

Then, share me the logfile.

Then, we'll begin the cleaning part :

1. Start CCleaner (there should be a shortcut on your Desktop)
2. Go in Options tab > Advanced, un...

Hello,

I'm here to help you, and to be sure that all items detected by AdwCleaner must be delete, I will need more data about them. So can you post us the entire log file in your answer ?

You can find it in C:/AdwCleaner/AdwCleaner[SX].txt where X is a number.

Then, as AdwCleaner only check for a category of malware, can you follow those instruction to make a deeper analysis of your compu...

Hello,

I'm really sorry. I answer you in the next 24 hours, I promise.

Sorry again,

The published date of the oldest blog post on ToolsLib ? april 16 2015. It's the one who introduces ... the blog itself ;)  

Hello Jer.

The principle of the quarantine is to keep the files detected (in case they were necessary) while disactivate them.

You can then keep them in the quarantine for a time, and if disactivating (putting them in quarantine) them don't create any issue, you can choose to delete them from the quarantine.

You can also choose to use the AdwCleaner function to uninstall it :

• It will delete...

So ADWCLEANER has no uninstall option. What is the best/correct way to uninstall this program?

I downloaded and used your program adwcleaner. It put some files in quarantine. This leaves me with a few questions: > 1. Can I delete them? > 2. If I don't do anything with them & uninstall adwcleaner, what will happen with those files in quarantine > > Thanks >jer >

Hello,

Thanks for the logfile.

Did you try with external speakers or headphones ?

We'll try to update the drivers related to sound management :

While on the Windows 8 desktop, press Win+W, type Device Manager, to search for it in Settings. Click on Device Manager to open it.

Look for "Sound controllers" and open the arborescence. Then, on each sub-item:

• right click on it,
• click on "Updat...

just downloaded today's update and went to run it and window came up saying not to run malicious app.

any thoguhts (of course i closed the page.