Search

Je vais avoir beson de plus d'informations :

• Rendez vous sur la page de téléchargement de ZHPDiag, puis cliquez sur le bouton bleu "Nicolas Coolman - Télécharger".
• Enregistrez le fichier lancez le,
• Cliquez sur l'icône "Scanner" pour faire une analyse complète puis patientez, ça peut durer quelques minutes.
• A la fin de l'analyse, cliquez sur l'icône "Rapport", un rapport va s'ouvrir, et s'en...

Hello,

After further analysis, this program should now be whitelisted. (The changes will be effective soon).

Sorry for the inconvenience, and thank you for the feedback,

Hi,

Well, bad news.

As ZHPCleaner, ZHPDiag, ADWCleaner and MBAM don't find from where comes thoses pop-ups, we will have to remove it manually !

To do that, we will reset all the preferencies of Internet Explorer, and I can give you better explanation that what is explained on this microsoft description. With choising to Delete personal settings (step 5 of the tutorial).

Then please tell me...

Although AdwCleaner detects mntemp as being a folder, it is actually an extensionless file. I don't see any other signs of SearchProtect on my PC. After the cleanup/reboot with AdwCleaner, the files are gone, but they are literally immediately recreated every time I launch Breakaway Audio Enhancer. I don't understand why SearchProtect would be linked to the launch of Breakaway. I really hope it...

Unfortunately, "mntemp" is related to SearchProtect, so it's not a false positive - you can delete these folders.

For information, this detection is present in the detections since mid-2015.

Best regards,

Hello,

Yes, it seems that an unsafe extension is using a similar id than t a Norton legit one. We'll keep you informed about this FP removal.

---

fr33tux, 2016-04-11 13:56:26 (UTC)

So how do I tell if I have the unsafe or the legit one?

Hello,

pls find attached the deletion report.

# AdwCleaner v5.110 - Bericht erstellt am 11/04/2016 um 14:51:48 # Aktualisiert am 10/04/2016 von Xplode # Datenbank : 2016-04-11.1 [Server] # Betriebssystem : Windows 7 Home Premium Service Pack 1 (X64) # Benutzername : Michael - MICHAEL-PC # Gestartet von : C:\Users\Michael\Downloads\adwcleaner_5.110.exe # Option : Löschen # Unterstützung : ...

Hello,

today, below mentioned infections have beein found by ADW but cannot be deleted:

# AdwCleaner v5.110 - Bericht erstellt am 11/04/2016 um 08:08:16
# Aktualisiert am 10/04/2016 von Xplode
# Datenbank : 2016-04-10.3 [Server]
# Betriebssystem : Windows 7 Home Premium Service Pack 1 (X64)
# Benutzername : Michael - MICHAEL-PC
# Gestartet von : C:\Users\Michael\Downloads\adwcleaner_5.110.ex...

Hello,

v5.110 is online and should definitely fix this issue. Can you try with this new version and tell me if it's still ok ?

Regards,

Hello,

I updated AdwCleaner to v5.110 an this should definitely solve this issue. Can you try with this new version ?

Regards,