Repeated scans still won't remove .snapdoc

on AdwCleaner by ****

I just ran the 4th scan in a row and each time, ADWCleaner found: Key HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.snapdoc I just did a Google and see that .snapdoc is related to Ashampoo software... Why is ADWCleaner wanting to remove it? and, why can't ADWCleaner remove it?  

Re: Suppression d'un dossier

Bonjour,

AdwCleaner utilise plusieurs méthodes pour détecter les éléments malveillants, Parmi ces méthodes, il y a la détection générique qui elle se base sur le contenu du dossier, mais aussi une détection basée sur le nom du dossier.

Il apparaît évident qu'AdwCleaner ne va pas supprimer le dossier "Windows" parce qu'un adware créé un dossier de ce nom. Je me charge de l'ajout des détections...

Re: Internet issues after running adwcleaner Winsock2 being deleted

Hello,

If you still experience any issue with AdwCleaner, please keep the logfile and post them as this is the only way for me to debug and find what is wrong.

In v5.104 I added the list of Winsock2 entries deleted at the bottom of the logfile, so that I can check if there is a legit entry that has been deleted and correct it.

You're right, AdwCleaner does minor things behind what is written...

Re: CRITICAL_PROCESS_DIED

on AdwCleaner by ****

Xplode, please help me... This is my debug log file...

And as a suggestion, why dont u create a .ini file where users can write processes names and make them whitelist ? it would help us all..

 

2016-03-25 13:27:15 : [Notice]  Clean started 2016-03-25 13:27:16 : [Notice]  Killing all processes 2016-03-25 13:27:16 : [Notice]  Attempting to close [System Process] (PID:0) 2016-03-25 13:27:16 : ...

Re: Internet issues after running adwcleaner Winsock2 being deleted

on AdwCleaner by ****

Hello,

I'm having something simmilar happen to me when using adw cleaner.

Frequently when I have run adwcleaner after the reboot it takes very long for the user to login. After the login process Windows will give a notification "failed to connect to windows service". I'm not sure what service it was but probably the user profile service. It will not be possible to connect to the internet with...

adwcleaner 5.105 "database cannot be loaded"

Just like it says, after I updated to 5.105, I can no longer scan. After pressing scan I get an error popup with the message, "AdwCleaner's database cannot be loaded." I have tried re-downloading the .exe, restarting my computer and turning firewall completely off. But I get this error every time.

Win 7 Pro SP1 x64

Re: CRITICAL_PROCESS_DIED

on AdwCleaner by ****

Hello All,

Urgently need solution for the same,any help please?

All Ads keep popping up tried using Adwcleaner when clicking on Clean blue screen pops up critical process died and laptop reboots

Ecran bleu après nettoyage !

Bonjour,

Je reviens vers vous pour un nouveau malware !

En faisant une analyse avec « adwcleaner », 2 clés de registre semblent infectées !

 

HKCU\Software\Microsoft\Internet explorer\LowRegistry\DOMStorage\tango-plume.com

et

HKCU\Software\Microsoft\Internet explorer\LowRegistry\DOMStorage\www.tango-plume.com

 

Si j’accepte de nettoyer avec “adwcleaner”, mon pc reboot avec « écran bleu ...

écran bleu suite au nettoyage d'un malware !

Bonjour,

Je reviens vers vous pour un nouveau malware !

En faisant une analyse avec « adwcleaner », 2 clés de registre semblent infectées !

 

HKCU\Software\Microsoft\Internet explorer\LowRegistry\DOMStorage\tango-plume.com

et

HKCU\Software\Microsoft\Internet explorer\LowRegistry\DOMStorage\www.tango-plume.com

 

Si j’accepte de nettoyer avec “adwcleaner”, mon pc reboot avec « écran bleu ...

Re: Firefox 44.0.2 et AdwCleaner 5.100

Bonjour,

J'ai encore une question relative à ce sujet.

Pourquoi AdwCleaner oblige à rebooter pour supprimer ces 2 lignes, alors que j'ai plus vite fait d'éditer le fichier et de supprimer les lignes à la main?

Cordialement,