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Hello,

Ok. Please relaunch AdwCleaner, and click on [Clean]. Then, share the created logfile. Here's the documentation if needed.

Then,

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Regards,

Ok, so I've made a more detailled explanation (all the links refer to a picture with what to do) :

• Go on the download page of ZhpFix, click on the blue button "Download Now".
• https://www.dropbox.com/s/miktm5xqucqn0fj/download1.png?dl=0
• Save the file where do you want :
• https://www.dropbox.com/s/olclwpis5hbdmds/download2.png?dl=0
• Launch it with right click : "launch as administrator" :
• htt...

Hello Chapi,

You are saying above

"Import" What does supposedly import?

"Copy (what?) paste (to where?) this script including "Script ZHPFix"(above line only?)". This statement reffers two items + ZHPFixReport.txt = 3 items?

barsim

I used ADW cleaner today, since i accedently opened a link on Facebook. I paniced and scanned my pc with antivirus, then ADW. I did it twice and i always get the message 

:: "Tracing" keys removed :: Winsock settings cleared What does this mean? Is it a deffault to have this msg in the logg? After cleaning the pc?

Configuration IP de Windows

   Nom de l’hôte . . . . . . . . . . : Acer

   Suffixe DNS principal . . . . . . :

   Type de noeud. . . . . . . . . .  : Hybride

   Routage IP activé . . . . . . . . : Non

   Proxy WINS activé . . . . . . . . : Non

Carte Ethernet Ethernet :

   Statut du média. . . . . . . . . . . . : Média déconnecté

   Suffixe DNS propre à la connexion. . . :

   Descripti...

Hello from Canada,

Ok, before using a script to eliminate all remaining threats, I need you to tell me about some software that I don't know :

Do you know :

• BankId: keeper
• Turbo Tax ( 2010 2013 2014): keeper
• Quick Tax: keeper
• Memorex exPressit Label Design Studio: keeper
• arcadeparlorconfig: definetly remove Spying!!

You also have some uncommon Firefox's extensions such as video download...

Ok, before using a script to eliminate all remaining threats, I need you to tell me about some software that I don't know :

Do you know :

• BankId
• Turbo Tax ( 2010 2013 2014)
• Quick Tax
• Memorex exPressit Label Design Studio
• arcadeparlorconfig

You also have some uncommon Firefox's extensions such as video downloader, a new theme... Do you want them ?

You have a lot of security software. Some...

Ok, If i understand, you upload the report on the upshare platform.

Sadly we can't access it if you don't give us a link to it.

So can you repeat the upload, and give us the link.

To do that, just follow fr33tux instructions. If you block on any of those instructions, just tell me, and I will make them clearer.

Hello,

Just to help you for the logfile part :

• Go to https://up2sha.re/?lang=...

Hello,

Just to help you for the logfile part :

• Go to https://up2sha.re/?lang=us
• Click on "Drop your files here". A window will open, browse to your desktop. Double-click on "ZHPDiag.txt".
• The file will be uploaded on Up2Sha.re. A link will appear, just below the blue square, in the form "https://up2sha.re/file?f=xxxxxxxx". It's this part you need to copy and paste here.

Regards,

Hello,

All theses entries are about : toolbars, extensions and potentially unwanted programs.

You can remove them all by launching again AdwCleaner and choosing the cleaning button.

Can you then post here the cleanning report ?

As AdwCleaner only check for a category of malware, can you follow those instruction to make a deeper analysis of your computer :

• Download ZHPDiag from Nicolas on h...