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Merci tous les deux pour vos réponses. Merci aussi pour les précisions au sujet du prix. C'est raisonnable comme prix. Mais je verrai aussi si la version gratuite nous suffit.

Effectivement, d'autant que ça peut faire double emploi avec votre antivirus actuel.

J'ai essayé de vous envoyer le rapport, mais les deux méthodes n'ont pas fonctionné. La méthode d'exporter ne m'est pas offerte. Qu...

Salut, 

Voici le dernier rapport : https://up2sha.re/file?f=oedK6k48Cc2z

Et le problème n'est que sur chrome, j'ai essayé une désinstalation réinstalation mais ça n'a pas stoppé le problème. Je passe donc par Firefox mais bon si il y a moyen de virer ce qui fait ça ^^

Ah et j'oubliais, impossible de mettre adblock et WebOfTrust sous FIrefox, il ya ça : "le module complémentaire n'a pas pu...

Greetings terrypin,

first of all, sorry for the delay of my answer.

1. Deleted folder

I don't understand how I should interpret these entries: ***** [ Folders ] *****

[-] Folder Deleted : C:\Docs\radio
[!] Folder Not Deleted : C:\Docs\radio
[!] Folder Not Deleted : C:\Docs\radio

---

terrypin, 2015-09-14 07:46:49 (UTC)

Folder is deleted one time but AdwCleaner just made some duplicates by mi...

Hi,

Just installed AdwCleaner v5.007 and ran it for first time.

I've uploaded the report here:

https://dl.dropboxusercontent.com/u/4019461/AdwCleaner%5BC3%5D.txt

I'd appreciate advice on three points please:

1. Deleted folder

I don't understand how I should interpret these entries: ***** [ Folders ] *****

[-] Folder Deleted : C:\Docs\radio
[!] Folder Not Deleted : C:\Docs\radio
[!] Fold...

Without reason ADWcleaner deleted a VERY important folder for my work which I had on my desktop without recent backup! 

---

AlexVarveris, 2015-09-09 08:35:05 (UTC)

Hello,

Would you please show us log named C:\AdwCleaner\AdwCleaner[C1].txt

Did you try to go to menu Tools - Quarantine Manager ? What is located there?

Hello

I have the same problem

I run ADWcleaner to delete a issue I had with somehting called VNPapps on my chrome

Without reason ADWcleaner deleted a VERY important folder for my work which I had on my desktop without recent backup! 

I need it back urgently!

I am really willing to pay whoever can help me...

Désolé du retard : j'ai été contraint de changer de pc pour mon travail !

Je viens de découvrir votre réponse.

Je vous poste le rapport complet :

# AdwCleaner v5.006 - Rapport créé le 07/09/2015 à 19:34:07
# Mis à jour le 06/09/2015 par Xplode # Base de données : 2015-09-04.4 [Serveur]
# Système d'exploitation : Windows 7 Home Premium Service Pack 1 (x64)
# Nom d'utilisateur : Philippe -...

I would highly recommend a few improvements that would have prevented or minimized the difficulties I experienced.

1. Display the Log File after the Scan is done, so that it's more obvious what was found before Cleaning starts. My Scan didn't find any "Services" to clean so my GUI didn't change. Even if a display had appeared to indicate I should check all tabs before Cleaning, I might have av...

Hi nasdaq2 & mmperezh,

Please activate Debug Mode as follows so we can see a report which may be helpful with identifying the problem.

• Double-click on AdwCleaner.exe to open the tool.
• Click on Options in the top menu.
• Put a check mark next to Activate debug mode
• Click on the Scan button.
• If the error message appears again, close AdwCleaner.
• A logfile report called AdwCleaner_dbg_XXXX....

What's this forum about?

This forum is dedicated to discuss efficiently: you face an unresolvable issue with your computer or with a software? There is certainly someone here to help you out. You are developer and you need to ask your users to test the next release of your program? It's the right place to ask!

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