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Bonsoir,

@bibuot:

En cas de souci/doute sur les résultats trouvés, merci de nous fournir les rapports (C:\AdwCleaner\) sans lesquels nous ne pouvons rien faire.

@postodevil:

Pouvez-vous essayer en mode sans échec ?

Merci,

Hello,

We'll use MBAM to remove some stuff, and then clean the remainings with ZHPFix like you did with Chapi if needed :

• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, cho...

Hello,

Ok. Please relaunch AdwCleaner, and click on [Clean]. Then, share the created logfile. Here's the documentation if needed.

Then,

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Regards,

Bonjour,

Bienvenue sur le forum ! Nous allons essayer de régler ton problème ensemble. D'abord, quelques rappels :

• N'ouvre pas d'autres sujets pour le même problème (que ce soit sur ce forum ou sur un autre)
• N'hésite pas à poser des questions en cas de besoin ;)
• Sois patient(e) quand tu postes un message, je ne réponds pas instantanément : je suis bénévole et je ne suis pas en permanence de...

Ok, so I've made a more detailled explanation (all the links refer to a picture with what to do) :

• Go on the download page of ZhpFix, click on the blue button "Download Now".
• https://www.dropbox.com/s/miktm5xqucqn0fj/download1.png?dl=0
• Save the file where do you want :
• https://www.dropbox.com/s/olclwpis5hbdmds/download2.png?dl=0
• Launch it with right click : "launch as administrator" :
• htt...

Hi,

Sadly, that's not what I'm waitting for. Here is an example of a ZHPFix script :

Rapport de ZHPFix 2015.10.19.9 par Nicolas Coolman, Update du 19/10/2015
Fichier d'export Registre : 
Run by Chapi at 27/11/2015 17:43:39
High Elevated Privileges : OK
Windows 8 Home Premium Edition, 64-bit Service Pack 1 (9600)

Corbeille vidée (Annulé par l'utilisateur)


========== Récapitulatif =========...

Here's the original script:

Script ZHPFix
P2 - EXT FILE: (...) -- C:\Users\My Computer\AppData\Roaming\Mozilla\Firefox\Profiles\8kyk8yzd.default-1436897542862\extensions\jid1-ZAdIEUB7XOzOJw@jetpack.xpi
HKCU\SOFTWARE\AppDataLow\Software\arcadeparlorconfig
O43 - CFD: 15/03/2015 - [] D -- C:\ProgramData\{65AB91D4-DDD0-48D4-804D-C24E1FC90D44}
HKCU\SOFTWARE\DriverSupport
O43 - CFD: 21/11/2015 - []...

Hello from Canada,

Ok, before using a script to eliminate all remaining threats, I need you to tell me about some software that I don't know :

Do you know :

• BankId: keeper
• Turbo Tax ( 2010 2013 2014): keeper
• Quick Tax: keeper
• Memorex exPressit Label Design Studio: keeper
• arcadeparlorconfig: definetly remove Spying!!

You also have some uncommon Firefox's extensions such as video download...

Ok.

Je ne comprend pas bien l'intérêt de ne pas laisser le choix d'effacement ou non de ces log lors d'une désinstallation. De base, je les concerverais en laissant la possibilité de les supprimer par une case à cocher.

---

xtof313, 2015-11-26 20:18:23 (UTC)

Nous sommes ouverts à toute suggestion, y compris celle-ci, merci ! L'idée derrière le fait de désinstaller l'ensemble des rapports est d...

I use AdwCleaner on a lot of home computers, and they invariably are using AOL. AdwCleaner seems to think the AOL toolbar is malicious along with a bunch of registry entries pertaining to AOL. Perhaps I'm wrong, but I don't think this is true. I'd like to request that you add an option to ignore AOL so that the install of AOL does not get corrupted by deleting parts of it.

Thank You!

Harry...