ADWC killing LogMeIn

on AdwCleaner by tst

Hiya,

As a business we use LogMeIn (LMI) to remotely access customers machine to help with various issues.

Today we have found that ADWC is now highlighting that LMI is a threat in the "Services" tab and if not un-ticked will kill/end any remote session once a clean and a restart done.

Is there anything you can do to stop this?

Re: faux_positifs ?

on AdwCleaner by ****

Bonjour

Hier, j'avais fait un scan avec la même version du logiciel (la dernière donc), et ADWCleaner ne me trouvait rien.

Et aujourd'hui, comme vous, j'ai huit menaces détectés dans les services. Et comme vous, lorsque je lance le nettoyage, ça ne les supprime.

 

Le fait que l'on soit plusieurs à avoir le problème en même temps, laisse à penser que c'est un faux positif.

Nettoyage incomplet AdwCleaner

Bonjour

hier soir Avira m'a signalé le blocage d'une menace Candy... après que j'ai tenté de télécharger un logiciel permettant de récupérer une vidéo via Veoh.

La menace a été mise en quarantaine.

Suite à cette menace j'ai décidé de vérifier mon PC avec AdwCleaner. Il a trouvé 3 menaces à l'analyse. Au nettoyage, il en a supprimé une sur trois.

Je l'ai repassé à nouveau au scan et au netto...

Re: Can't remove these

I ran into the same problem.  Below is a snippet of the cleaning log.

# AdwCleaner v6.000 - Logfile created 19/08/2016 at 05:21:30
# Updated on 12/08/2016 by ToolsLib
# Database : 2016-08-19.1 [Server]
# Operating System : Windows 8.1 Connected  (X86)
# Username : Al - SARAH
# Running from : C:\Users\Al\Desktop\adwcleaner_6.000.exe
# Mode: Clean
# Support : https://toolslib.net/forum

***** [...

Suddenly AdwCleaner can't remove three services identified as threats

Can you help, admins? AdwCleaner has always removed any threat it finds. Today it failed repeatedly to remove these three services it identified as threats. CCleaner, SuperAntiSpyware, Norton, HitMan Pro and Glary all fail to detect anything wrong.

Is this an ADW false positive or if not, how do I remove & replace the services permanently if they are infected?  

In regedit the service keys ar...

Cannot remove suspected (?) services. Please help.

on AdwCleaner by ****
# AdwCleaner v6.000 - Logfile created 19/08/2016 at 11:09:51
# Updated on 12/08/2016 by ToolsLib
# Database : 2016-08-19.1 [Server]
# Operating System : Windows 10 Pro  (X64)
# Username : Themistocles - THEMISTOCLESPC
# Running from : C:\Users\Themistocles\Desktop\adwcleaner_6.000.exe
# Mode: Clean
# Support : https://toolslib.net/forum

***** [ Services ] *****

[!] Service not deleted: {5C03...

Cannot remove this Service? New database bug?

on AdwCleaner by ****

Hello, I've scanned about three times today with ADWCleaner and before I was heading out I started to recive this 

# AdwCleaner v6.000 - Logfile created 19/08/2016 at 03:29:38
# Updated on 12/08/2016 by ToolsLib
# Database : 2016-08-19.1 [Server]
# Operating System : Windows 7 Home Premium Service Pack 1 (X64)
# Username : PC - PC-PC # Running from : C:\Users\PC\Desktop\ADWCleaner.exe
# Mode:...

Can't remove these

on AdwCleaner by ****

This is my first time using AdwCleaner. I am not sure where these services are and how to delete them manually.

# AdwCleaner v6.000 - Logfile created 18/08/2016 at 23:24:40
# Updated on 12/08/2016 by ToolsLib
# Database : 2016-08-19.1 [Server]
# Operating System : Windows 8.1  (X64)
# Username : NPHAM - PHAM
# Running from : C:\Users\NPHAM\Desktop\AdwCleaner.exe
# Mode: Clean
# Support : http...

Re: ADWCleaner - 2 questions

Thanks for the reply.

Actually, I logicaly figured out to go into Chrome settings -> Search engines and delete Ask.com and Aol.com.

I'm kind of surprised that ADC wasn't able to do that.

 

Thanks for fixing the remote session disconnect in 6.0.10.

Regards,

Unit_1

Re: ADWCleaner - 2 questions

Hello,

1) Just ran ADWCleaner 6,0. It detected AOL.COM and ASK.COM in Chrome. I chose CLEAN but after a reboot its still there?


Unit_1, 2016-08-18 23:31:48 (UTC)

Can you share the scan logfile ? (from C:\AdwCleaner\ usually)

2) ADWC always kills my remote UltraVNC session when I hit CLEAN.  Any way to prevent this?

Thanks,

Unit 1


Unit_1, 2016-08-18 23:31:48 (UTC)

It's fixed in the c...


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