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I think I have managed to do it !! I opened the folder as opposed to 'run'. It seems to have worked. Thank you for your reply. Mike

Can I ask if I launch  adw cleaner again will it run a scan as I dont want it to as I have just reinstalled my antivirus and yes the em protection is working now . Can I then get the log files without running the scans please .

I checked the total defense under services msc after the em protection got turned off and they were all started so it didnt look like anything had been deleted .The sam...

Quarantine manager froze and was very slow.  I uninstalled per instructions on other thread.  Still no access to the directory.

Can you tell me how to stop adware from turning off my email protection when I do an adware scan please . When I try to activate the email protection in the turn on page it says fixed but immediately sends another alert to say it is off . I use Total defense anti virus .

This has happened before when I ran adware and I had to completely reinstall my antivirus to get the email protection operat...

Hello,

@Rufus415 : Yes, this pop-up informs you that nothing has been found, so nothing will be shown in the logfile nor in the software's interface.

We should indeed hide the message asking to uncheck if the pop-up is shown.

Thanks for your feedback.

Hello,

Ah! :)  How can I delete the original quarantine files.  I no longer have access, and I restored via copy and paste then renamed the .vir extension via batch.  Now I no longer have access to the original quarantine directory to delete it.

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level2, 2016-01-05 00:36:28 (UTC)

You should use the quarantine manager instead. Please refer to the documentation to see how to use it.

Regards,

adwcleaner 5.0.2.8 will not run on my windows xpsp3 computer..

here is what "windows events" shows:

Event Type:	Error
Event Source:	Application Error
Event Category:	None
Event ID:	1000
Date:		1/4/2016
Time:		6:30:17 PM
User:		N/A
Computer:	user-PC
Description:
Faulting application adwcleaner.exe, version 5.0.2.8, faulting module adwcleaner.exe, version 5.0.2.8, fault address 0x000211de.

Fo...

Bonjour et bonne année à vous !

j'ai fais un scane de nétoyage ok ,mais pour le netoyage du registre  peux tu mindiquer quoi cocher.

https://up2sha.re/file?f=UKBk10G1AWL7

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leon44, 2016-01-04 19:14:33 (UTC)

Rien à cocher du côté de CCleaner car comme indiqué, c'est propre !

Concernant DelFix, tout est bon ?

Si oui, c'est ok pour moi et on pourra marquer le sujet en "résolu". SI vous avez ...

Bonsoir fr33tux

Dabort tous mais voeux pour cette nouvelle Année.

Le pc fonctionne toujour et pas de rupture de connection google.

j'ai fais un scane de nétoyage ok ,mais pour le netoyage du registre  peux tu mindiquer quoi cocher.

https://up2sha.re/file?f=UKBk10G1AWL7

Merci 

leon44

Hello,

AdwCleaner found folder C:\Ap and removed the folder and everything underneath it.  It's a foldershare for one of our customer servers.  Not sure why it would be detected as malware?

# AdwCleaner v5.027 - Logfile created 30/12/2015 at 17:52:56
# Updated 30/12/2015 by Xplode
# Database : 2015-12-30.1 [Server]
# Operating system : Microsoft Windows Server 2003 Service Pack 2 (x86)
# Use...