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Hello,

Can you provide the whole logfile ? It's in C:\AdwCleaner\

Best regards,

Hello,

Can you provide us the whole list of running processes ?

In powershell, enter the following command and copy/paste the content in your next answer :

Get-Process

Best regards,

I have 2 Dell laptops running windows 10 that keep blue-screening when running adwcleaner's "Cleaning" step, I enabled the debug option, the last process it lists before the log ends is dasHost.exe which is in windows\system32 , file size 95232 bytes , description: Device Association Framework Provider Host .

I won't be able to check back until monday, but if you guys need any more information...

Hello,

Sometimes, the download connectivity might be affected by some PUP due to a damaged BITS queue. This options fixes this issue.

Regards,

Thanks for the information.

Thanks.

It's strange.. After running AdwCleaner and losing the network connection with Edge, can you do the following :

• Start powershell
• Enter the following command :

  ipconfig /all > "C:\Users\hocky_000\ipconfig.txt"

   

A file "ipconfig.txt" will be created on your personal folder, please copy/paste its content here.

Best regards,

I have 3 files, I did a scan using a generic accunt as well as the other account on the PC. Hopefully these links will work.

https://up2sha.re/file?f=FkN4KbbDyNWNhttps://up2sha.re/file?f=4wCmXSYIOf9xhttps://up2sha.re/file?f=i0EOaT7UZhVWhttps://up2sha.re/file?f=ml2WplMkQvrx

The IT (-it) translation have a lot of bugs. please contact me at andrea.cioccarelli01@gmail.com to be helped to translate the strings

Hello,

Can you retry with the latest release (v5.111) : https://toolslib.net/downloads/viewdownload/1-adwcleaner/

The problem should be fixed.

Regards,

Hello,

Can you share the deletion report too ?

It's in C:\AdwCleaner\C:\AdwCleaner\AdwCleaner[Cxxxx].txt.

Also, can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on th...