Not responding

This is my debug file: https://up2sha.re/file?f=nZHWFJLPJAfb

And this is my last scan file: https://up2sha.re/file?f=S2JGUxQFAUDG

When I click clean it not work and the AdwCleaner not responding. I wait 30 minutes but nothing happen. I can't restart, shutdown or open task manger. Please help

Re: ITS NOT RESPONDING

Hello,

Can you share me the logfile for the working cleaning you've made ?

Then we'll take care of UCGUard.

Re: AdwCleaner can not delete a thread

Hello,

Please use the updated release: https://toolslib.net/downloads/viewdownload/1-adwcleaner/ and the problem should be gone.

Best regards,

AdwCleaner can not delete a thread

on AdwCleaner by ****

Please help me,

# AdwCleaner v6.000 - Logfile created 30/08/2016 at 19:08:51 # Updated on 12/08/2016 by ToolsLib # Database : 2016-08-23.1 [Local] # Operating System : Windows 8.1 Pro  (X64) # Username : PT.NB - ACER # Running from : D:\NBKC\Komputer\Software\adwcleaner_6.000.exe # Mode: Clean # Support : https://toolslib.net/forum

***** [ Services ] *****

[!] Service not deleted: 2cad402bf3...

Re: AdwCleaner can't remove Program Files (x86)\MPC Cleaner

on AdwCleaner by ****

Fortunately, I kept backups of CCleaner's registry deletions, some of which are clearly nothing to do with this adware:

MBAM later found StartGo123, which had been hijacking Chrome.

I imagine the malware writers reading our conversation and learning too, but HTH.

Re: What are these registry keys

It's not really clear, but IOBit is usually considered as PUP, so you can remove them, especially if you do not have installed the software yourself.

Re: AdwCleaner can't remove Program Files (x86)\MPC Cleaner

Hello,

Oh. It would have been interesting to get all the references to BrowserAir, so that I would have added them to AdwCleaner.

But thanks for the feedback :)

Re: AdwCleaner can't remove Program Files (x86)\MPC Cleaner

on AdwCleaner by ****

Have now run CCleaner to clean Registry and remove many, but not all, references to BrowserAir.

Windows: Settings: System: Default apps: Choose default applications by file type: .htm no longer shows BrowserAir.

Re: AdwCleaner can't remove Program Files (x86)\MPC Cleaner

on AdwCleaner by ****

Ah, minor problems remain.

Opera now works again as my default browser.  However, Opera could not see that it was the default browser until I used Windows: Control Panel: Default Programs to set it as the default.

Even then:

  • Neither Windows: Settings: System: Default apps: Web browser nor Windows: Settings: System: Default apps: Choose default applications by protocol: HTTP shows any of the ...

Re: AdwCleaner can't remove Program Files (x86)\MPC Cleaner

Hello,

In complement, can you do the following ?

  • Download MalwareBytes Anti Malware here.
  • Launch MalwareByte's Anti Malware from your desktop
  • Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
  • Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
  • If something is detected, choose to Quarantine everything. If i...