Search

Greetings,

WiseCleaner comes with PUP (Potentially Unwanted Program) during installation process. We stand against such practices. This is why we decided to target it.

There are some nice and free alternatives to WiseCleaner:

• CCleaner https://www.piriform.com/ccleaner
• Defraggler https://www.piriform.com/defraggler

These two software are edited by Piriform which is a well known company.

Fee...

Greetings,

Can you share the full scan and clean logfiles please?

Regards,

Hello,

Can you see from the Debug log what exactly the problem is?

In my first scan found Adwcleaner the next problems...

***** [ Registry ] ***** Key Found:  KLM\SOFTWARE\CLASSES\APPID\{93469602-4134-4012-A6BC-3E73B9855F90} Key Found:  KLM\SOFTWARE\CLASSES\APPID\WinZipSmartMonitorService.exe  

No i do a new scan and nothing was found! But any time when i click on CLEAN in Adwcleaner, fr...

No sorry i have it delete. I have a Debug scanfile and here are the link...

https://up2sha.re/file?f=J6370FEPEoff

Best regards!

Hello,

Sorry to read this.

- Can you share the scan logfile?

Then, can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.

Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.

Best regards,

Hi again,

It will be fixed in a few minutes. Sorry for the inconvenience.

Regards.

Greetings,

About KLM\SOFTWARE\CLASSES\APPID\{93469602-4134-4012-A6BC-3E73B9855F90}, this entry is related to a potentialy unwanted software (AuslogicsBoostSpeed).

About WinZip, it seems to come with nasty things (repack/bundle). Of course, we stands against such practices. We'll do some more research on that, I'll keep you informed.

Regards,

---

cocochepeau, 2016-11-28 08:52:31 (UTC)

I dont ...

Greetings,

About KLM\SOFTWARE\CLASSES\APPID\{93469602-4134-4012-A6BC-3E73B9855F90}, this entry is related to a potentialy unwanted software (AuslogicsBoostSpeed).

About WinZip, it seems to come with nasty things (repack/bundle). Of course, we stands against such practices. We'll do some more research on that, I'll keep you informed.

Regards,

Hello,

Safari is not available on Windows, so AdwCleaner will not cure it.

Best regards,

Hello,

Thanks!

So, we'll remove the tools we've used:

• Download DelFix from Xplode on your desktop;
• Launch it with administrator rights;
• Select all the option except the one proposing to save the registry;
• Then click on the "Execute" button;
• When everything is finish, the software will close itself;
• Then a report appear on the notepad, please copy paste it's content in your answer.

Final...