Hello,
Sorry for the delay.
Can you relaunch AdwCleaner, do a scan, and uncheck:
- UCGuard from the Services tab,
- C:\WINDOWS\SysNative\drivers\ucguard.sys from the Files tab
Then, do a clean and share the generated logfile.
Regards,
Hello,
Sorry for the delay.
Can you relaunch AdwCleaner, do a scan, and uncheck:
Then, do a clean and share the generated logfile.
Regards,
Vous pouvez faire une archive .zip et l'héberger sur https://up2sha.re - puis copier le lien ici.
fr33tux, 2016-10-22 18:40:49 (UTC)
vous avez une ptite idée ? désolé de vous embettez mais ça me gêne de devoir l'enlever :(
Hello,
Is it working again now?
I've removed the detection. Can you confirm that AdwCleaner is no longer trying to remove these folders? (Just share me the scan logfile, it should be enough)
Regards.
https://up2sha.re/file?f=VwjrAbLBovid
i encounter the same... now i cant proceed to clean the threats :((
Please help
Vous pouvez faire une archive .zip et l'héberger sur https://up2sha.re - puis copier le lien ici.
HI..the same problem occured with me
this is my debug log file
https://up2sha.re/file?f=7dqA4jZxT9SU
please fix this issue..thank you
Hello,
Sorry for answering in English, if it's an issue for you, please tell me and we'll proceed differently.
Can you host the scan logfile on https://up2sha.re/ and share the generated link?
Thanks,
Hello,
Sorry to read this.
- Can you share the scan logfile?
Then, can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.
Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.
Best regards,