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Hello,

Something else seems to recreate the key. I'll look with a ZHPDiag report :

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Best regards,

***** [ Services ] *****

***** [ Folders ] *****

***** [ Files ] *****

[-] File Deleted : C:\WINDOWS\SysWOW64\h@tkeysh@@k.dll

***** [ DLLs ] *****

***** [ Shortcuts ] *****

***** [ Scheduled tasks ] *****

***** [ Registry ] *****

[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{10921475-03CE-4E04-90CE-E2E7EF20C814}

***** [ Web browsers ] *****

*************...

I don't think that is the correct file because the time isn't correct but I could be wrong so here it is:

2016-04-19 05:33:59 : [Notice]        Scan started 2016-04-19 05:33:59 : [Success]        Internet connection is UP 2016-04-19 05:34:01 : [Success]        Loaded C:\Users\Steve\AppData\Local\Temp\sqlite.dll 2016-04-19 05:34:01 : [Success]        Opened C:\AdwCleaner\adwcleaner.db 2016-04-1...

OK Here it is:

# AdwCleaner v5.112 - Logfile created 19/04/2016 at 05:34:03
# Updated 17/04/2016 by Xplode
# Database : 2016-04-19.1 [Server]
# Operating system : Windows 10 Home  (X64)
# Username : Steve - STEVESPC
# Running from : C:\Users\Steve\Downloads\adwcleaner_5.112.exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****

Service Found : swdumon

***** [ Fo...

Hello,

Yes, please prefer the official download website or a trusted source to get your software.. It may avoid you some troubles !

Regards,

Hello,

Thanks for the report.

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Best regards,

Hello,

Thanks for the reports. Does the ads pop-up are occuring with only one web-browser ?

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then ...

Hi,

I couldnt find how to attach file here. There are more than 20 log files in that folder. Will add the content of latest 2:

# AdwCleaner v5.112 - Logfile created 17/04/2016 at 22:57:08
# Updated 17/04/2016 by Xplode
# Database : 2016-04-17.1 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (X64)
# Username : skaranth - IND-LWSRIHARI
# Running from : C:\Users\skaranth\Do...

Hi,

You are right, we could have invest about what was creating those pop-ups. In fact a search on the registry with the url of the pop-ups could have worked since a great part of the IE configuration is set under HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer.

We will do that next time !

Some recommendations, as Internet Explorer is not really consider as the safer web browser, I...

2016-04-15 11:23:20 : [Notice]		Scan started
2016-04-15 11:23:20 : [Success]		Internet connection is UP
2016-04-15 11:23:22 : [Success]		Loaded C:\Users\tloft\AppData\Local\Temp\sqlite.dll
2016-04-15 11:23:22 : [Success]		Opened C:\AdwCleaner\adwcleaner.db
2016-04-15 11:23:22 : [Success]		Database v2016-04-15.1
2016-04-15 11:23:23 : [Success]		Retrieved 1711 elements from 'chrome_extensions' t...