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Hello,

Awesome ! We're glad to know that AdwCleaner has been helpful to you. :)

Feel free to ask us questions of you have any.

Regards.

Hey guys,

The scan works perfectly fine but after that the program doesn't react to any action. It doesn't freeze but the only think I can do is ticking files.

Edit: AV is deactivated

Log:

http://www.file-upload.net/download-11780634/AdwCleanerS10.txt.html

Wonderful program! Fixed serious problem with ad pop-ups in browser and found huge amount of garbage files!!!

Thanks

Bonjour,

En effet, j'ai un antivirus actif. Il s'agit d'AVAST.

Dois-je le désactiver lors du téléchargement?

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jugiondini, 2016-07-12 12:03:41 (UTC)

Je ne pense pas que le problème vienne d'ici.

Je réitère les questions suivantes :

• À quel endroit téléchargez-vous l'exécutable ?
• Lorsque vous dites "nettoyage avec succès", vous avez bien cliqué sur le bouton "Nettoyer" et pas "Désinstaller...

After removing all the apps I mentioned in my previous email, BugFixxer came back again!

I found another folder (this one located in C:\Window\SysWOW64) called Policies that is another hahomedia product. I've quarantined this (along with all the others) and used regedit to remove their entries in HKLM:SYSTEM:CurrentControlSet:Services.  At the moment my computer is OK, but let's wait another 2...

En effet, j'ai un antivirus actif. Il s'agit d'AVAST.

Dois-je le désactiver lors du téléchargement?

J'ai recherché dans mes fichiers temporaires... aucune trace de l'exécutable...

Merci pour votre réactivité!

Bonjour,

AdwCleaner ne s'installe pas comme tout autre programme "normal", il s'agit d'une application portable. Vous devez simplement relancer l'exécutable téléchargé (ici https://toolslib.net/downloads/viewdownload/1-adwcleaner/) à chaque fois que vous avez besoin d'utiliser AdwCleaner.

L'exécutable téléchargé ne disparait pas après un nettoyage. Avez-vous un antivirus actif lorsque vous ut...

Hi! I can't do much with computers but I used AdwCleaner anyway and it ended up deleting(?) Google Chrome and Mozilla Firefox. (yeah, I'm not sure if it deleted or not, I've opened quarantine and there are a lot of stuff in there but I don't understand much of it) I'd be fine without Chrome and Mozilla since I downloaded Opera and it runs much smoother but I really need some of my bookmarks. Ca...

Bon Soir AdwCleaner software development experts,

I ran your tool for the first time today and I have a few 3 concerns [A, B & C]:

A. I noticed that it flags 2 Chrome extensions:

1. ScriptBlock [ID: hcdjknjpbnhdoabbngpmfekaecnpajba] : https://chrome.google.com/webstore/detail/scriptblock/hcdjknjpbnhdoabbngpmfekaecnpajba?utm_source=chrome-app-launcher-info-dialog
2. OneTab [ID: chphlpgkkbolifai...

Hello,

Can you tick the option "Activate the debug mode" before clicking on "Clean" ? Then, a logfile will appears in C:\AdwCleaner, even if the software freezes.

Also, can you provide me the scan logfile ?

1. First question-does adware scan everything on the top line-services, files, folders or do I have to select?

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nellatap, 2016-07-10 06:58:48 (UTC)

Yes, AdwCleaner scans services, file...