Re: smartnewtab.com

Hi :)

I do a cleanup of the installed software frequently, there should be not to much unknown.

Most of the programs you listed are installed since a while and known to me (some are quite famous like Corel or Paragon), only DocMgr is quite questionable - it isn't listed in the installed programs, and I can find it listed in the start menu.

I ran cCleaner to see if there are invalid registry...

Re: smartnewtab.com

Hi !

What a quick reply and perfect support :-)

I do a cleanup of the installed software frequently, there should be not to much unknown.

Most of the programs you listed are installed since a while and known to me (some are quite famous like Corel or Paragon), only DocMgr is quite questionable - it isn't listed in the installed programs, and I can find it listed in the start menu.

I ran cCl...

smartnewtab.com

Hi !

Unfortunately I got trapped by some malware, AdwCleaner removed nearly all of it. But somewhere there's still something hidden where at least IE11 is still responding to.

Sometimes when clicking in an empty area of a websites page (where no links are visible), a new tab opens, showing that the URL hxxp://www.smartnewtab.com is opened, leading to an other website with crap.

AdwCleaner in...

Re: Possibly False Positive - AdwCleaner

Hello Xplode, sorry for the insistance, i understand that some PUPs use this driver to capture information. However wouldn't it be possible that a legitimate program, as a Banking module might rely on this driver? Researching in the web, it seems that the signer " GAS INFORMATICA LTDA" makes some banking modules for security protection.

Furthermore, i have just scanned with OTL and found the f...

Re: XP sp3 AdwCleaner 5.108

Yes I'm aware of that, I'm running on limited RAM, so sometimes older versions are a must. But, I run Firefox in Sandboxie, and the older versions of Avast and MBAM still get current definitions updates....At the end of the day XP is out of date by a couple of years. Limited finances prevent upgrades. The Motherboard is maxed out at 512MB RAM. But having said all that, the machine runs lean and...

Re: XP sp3 AdwCleaner 5.108

Hello,

Just to tell you that we're still working on your issue, but this might take some time.. 

Regards,

Re: Internet issues after running adwcleaner Winsock2 being deleted

on AdwCleaner by ****

I've been on holiday havn't had any time to test your updated version. Probably will get a chance to use it in a couple of days and keep you posted Xplode.

Re: XP sp3 AdwCleaner 5.108

Hi Xplode,

Sadly the same...

Event Type:    Error Event Source:    Application Error Event Category:    None Event ID:    1000 Date:        06/04/2016 Time:        11:20:44 AM User:        N/A Computer:    USER-********** Description: Faulting application adwcleaner_debug.exe, version 5.1.0.9, faulting module libeay32.dll, version 1.0.2.7, fault address 0x00070d1b.

For more information, see ...

Re: XP sp3 AdwCleaner 5.108

Hi Xplode.

Sadly no, it is n't...same result. At the "loading database" stage I get a program error (attached)

Event Type:    Error Event Source:    Application Error Event Category:    None Event ID:    1000 Date:        05/04/2016 Time:        6:15:58 PM User:        N/A Computer:    USER-************ Description: Faulting application adwcleaner_debug.exe, version 5.1.0.9, faulting module l...

Re: Internet issues after running adwcleaner Winsock2 being deleted

Hello Xplode,

Thanks for your time looking into this matter.  I apologize I was away and not able to assist shortly after reporting this issue.  I had noticed that you had released a couple of newer versions while I was away, so I downloaded and ran the newest one 5.109, but the issue persisted.  Please note that I am not deleting any files or folders that your program detects (as there are so...