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Fixlog.txt: http://pjjoint.malekal.com/files.php?id=20170117_d9b9o10d8f15

Merci d'avance et désolé pour le retard :/

Hello,

Sorry for the delay.

We'll use FRST to remove the remaining stuff:

Download fixlist.txt file and save it to the Desktop (with the name "fixlist.txt")

NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on anothe...

FRST.txt

https://up2sha.re/file?f=X5NBuf1wB1u6

Addition.txt

https://up2sha.re/file?f=4gtCOqxuVBp0

Thanks in advance.

Hello,

Ok.

Please do the following:

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Please also check Shortcut.txt
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Best regards,

Hello, 

I recently installed MalwareBytes and Malwarebytes AdwCleaner and ran the scans because I have been getting a lot of pop-ups after letting my friend use my computer.  I ran the Adwcleaner three times, but this file is still remaining even after I cleaned it (three times).  The file is under WINDOWS\SysNative\drivers\kisknl_del.sys.  I am unsure if this file is actually harmful, should ...

Hello,

Any news here?

D'accord, on va alors aller chercher le rapport manuellement :

• Appuyez sur les touches Windows + R, puis collez "eventvwr.msc" dans le champ de texte, enfin, appuyez sur la touche Entrée;
• L'observateur d'événements Windows devrait alors s'ouvrir. Dans le menu de gauche, cliquez sur "Journaux Windows" puis "Système".
• Ensuite, dans le bandeau de droite, nommé "Actions", cliquez sur "Rechercher...

Hello,

The debug logfile seems not full. When does the crash appear?

Thanks.

Bonjour,

Nous allons essayer autre chose donc :

• Appuyez sur la touche Windows puis écrivez "Diagnostic de mémoire Windows" et lancez l'application trouvée;
• Un redémarrage sera nécessaire, sauvegardez tous vos travaux en cours puis cliquez sur "Redémarrer maintenant et rechercher les probèmes éventuels (recommandé)";
• Au redémarrage, un processus "Windows Memory Diagnostics Tool" va se lancer...

Greetings,

Can you share the clean logfile of AdwCleaner please?

Regards.