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Hello,

Great ! So can you share me the file C:\AdwCleaner\AdwCleaner[Cxx].txt ?

We'll remove UCGuard then.

Thanks,

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fr33tux, 2016-08-31 16:08:42 (UTC)

its here https://up2sha.re/file?f=diRbPZ8EDo67 sorry for late reply

It here: https://up2sha.re/file?f=AC13Sy5Qg47S

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anhthe2812, 2016-08-31 16:13:42 (UTC)

^who is this guy ? sorry moderator but its not my file this guy just bumped in and...

Here you go:

https://up2sha.re/file?f=cGgENTZmRphx

By the way, I scanned numerous programs including Malwarebytes, HitmanPro, Windows Defender, Junkware Remover, and Adwcleaner. Adwcleaner was the only one who recognized it.I also scanned mutiple times and it doesn't seem to want to go away.

Thank you for your help :)

Hello,

Please share the whole logfile (Launch AdwCleaner > Tools > Log Manager > "Scan" tab, and open the blue logfile).

Best regards,

Hello,

Can you share the whole logfile please ? (especially the header)

This has been fixed in a database update a few moments ago.

When Ever I Run ADW Cleaner on some one computer by taking remote acess it diconect remote screen and i can't click on other option of OK which i was able to click on previous version so inoder to do i have to take help of client whose system is on remote with me. So please retify this..

When Ever I Run ADW Cleaner on some one computer by taking remote acess it diconect remote screen and i can't click on other option of OK which i was able to click on previous version so inoder to do i have to take help of client whose system is on remote with me. So please retify this..

In the past versions of AdwCleaner Techware.exe was whitelisted.  But it seems that the new version (v6.0.0.0) does not have it whitelisted.

Techware is a computer maintenance software we created that performs regularly scheduled maintenance on a PC. For instance defragging, Updates, Malware removal, computer components testing and so on.  It logs everything into the user's account on Techw...

Hello,

Can you provide us the whole list of running processes ?

In powershell (you can launch it with the Start Menu), enter the following command and copy/paste the content in your next answer :

Get-Process

 Best regards,

Greetings,

There is a quick solution but I'll need some more information.

Can you share us the whole Debug log file? You can use Up2Sha.re if you want, or just copy its content on your next answer.

Thanks!

Regards.

1) The folders will be deleted and the files as well.

2) There were no shortcuts on my test system and that's why they are not in the log. Otherwise they would be deleted.

If AdwCleaner don't delete those files on your system:

1) Check that you use the latest version of the program and please share the whole logfile.

2) Please write what files are not deleted.