Greetings,
I invite you to first use the latest versoin of AdwCleaner (available here: https://toolslib.net/downloads/finish/1-adwcleaner/). Feel free to post your scan log here if you want confirmation before pushing the clean button.
The v6 is probably using an outdated detection database.
Regards,
If the remove button isn't working, then it's the right manner yes. AdwCleaner is still portable even if it creates some files inside C:\AdwCleaner.
Keep in mind tho that the folder can contain Quarantined files that you won't be able to retrieve after removal. So I would still recommend keeping the C:\AdwCleaner folder.
Regards,
Yes, sorry for the late answer.
This might be it. We've seen some issues with the Remove button on Vista.
About Vista, you should read this: https://support.microsoft.com/en-us/help/22882/windows-vista-end-of-support
2018-01-28 17:07:25.975 DEBUG [13944] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986)
2018-01-28 17:07:25.980 DEBUG [10388] [MainUI::Entry@1277] [+] Checking for update...
2018-01-28 17:07:26.370 DEBUG [10388] [AdwCleanerSDK::checkCA@272] OID: 1.2.840.113549.1.1.1
2018-01-28 17:07:26.370 DEBUG [10388] [AdwCleanerSDK::checkCA@289] [!] Issuer OK
2018-01-28 17:07:26.371 DEBUG [10...I re-ran Adwcleaner today in debug mode. The log file is below as you requested.
Peter
2018-01-17 13:09:09.941 DEBUG [7100] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2018-01-17 13:09:09.956 DEBUG [7508] [MainUI::Entry@1277] [+] Checking for update... 2018-01-17 13:09:11.369 DEBUG [7508] [AdwCleanerSDK::checkCA@272] OID: 1.2.840.113549.1.1.1 2018-01-17 1...
Hi.
I'm experiencing a crash when I want to scan. It happened with the last 4 versions.
Here are the logs from windows, and AdwCleaner :
Signature du problème : Nom d’événement de problème: APPCRASH Nom de l’application: adwcleaner_7.0.4.0.exe Version de l’application: 7.0.4.0 Horodatage de l’application: 59f3de9c Nom du module par défaut: adwcleaner_7.0.4.0.exe Ve...
Update:
As per this thread; https://toolslib.net/forum/viewthread/13432-adwcleaner-7031-has-stopped-woring/
I had my friend try this suggestion;
Try to uncheck every registry element detected before pushing the Clean button. Then, it should work as expected.
It did not work. He tried in both normal mode, and received the message that "AdwCleaner stopped working" as soon as he hit clean. S...
I am helping a friend clean a grossly infected computer. Windows 10. Uses McAfee AV.
He ran Malwarebytes 3 without difficulty and it cleaned with no problem at all. I do have the log if needed but cannot find a way to attach the text file
He then attempted to use AdwCleaner v. 7.0.3.1 but it would not complete cleaning and received a box with notification that a problem had stopped the clean....