Re: ADWcleaner whitelist request for remote access tool called...

Hello,

Also, if you still have the software killed, please share the debug log from AdwCleaner:

  • Activate the options with Tools > Options > "Debug" in "Mode" section,
  • Do a scan and a clean,
  • Share the file C:\AdwCleaner\AdwCleaner_Debug.log.

Best regards,

Re: ADWcleaner whitelist request for remote access tool called...

Hello,

the change is effective with the definitions updates (automatically done at the beginning of a scan if you have an active network connection). You can copy/paste the logfile in your answer if you're unsure about which definitions you have).

For the donation, you can refer to this page: https://toolslib.net/donate/ If you have any question, just ask.

Best regards,

Re: AdwCleaner has stopped me from booting into safe mode

Hello,

Thanks. I don't really understand: you spoke about a crash, but you have the logfile which shows the clean has completed ?

Can you launch AdwCleaner (redownload it if needed), click on Tools > Options, and tick "Debug" in "Mode" section. Then, do a scan, and please share the two logfiles:

  • C:\AdwCleaner\AdwCleaner_Debug.log
  • C:\AdwCleaner\AdwCleaner[Sxx].txt (where xx is the greatest ...

ADWcleaner whitelist request for remote access tool called...

Simple Help from https://simple-help.com/

File requested to whitelist is called SimpleService.exe

Screenshot 

Re: AdwCleaner has stopped me from booting into safe mode

Good morning! So I re-ran AdwCleaner in Safe Mode, pressed Clean when it found 30 threats, and was once again prevented from a boot menu upon pressing F8 at startup. Argh!  

There is not a file called C:\AdwCleaner\AdwCleaner_Debug.log.

AdwCleaner[C2] looks like this:

# AdwCleaner v6.010 - Logfile created 03/09/2016 at 09:13:48 # Updated on 12/08/2016 by ToolsLib # Database : 2016-09-03.1 [S...

Supprimé MPC Cleaner

Bonjour,

MPC CLEANER c'est installé sur mon PC hier et je n'arrive pas à supprimé le fameux dossier dans "Program files". J'ai effectué toutes les manipulations expliqué ci-dessus, a part la restauration puisque je n'ai pas de sauvegarde antérieure. Les liens proposés ne fonctionne plus. Donc je voudrais savoir s'il existe une manip à réaliser pour pouvoir supprimé ce fichier. En attente d'une...

Re: AdwCleaner has stopped me from booting into safe mode

Hello,

So, restoring your modifications prior to AdwCleaner processing has re-enabled the safe-mode access ?

Regarding the crash:

Can you launch AdwCleaner (redownload it if needed), click on Tools > Options, and tick "Debug" in "Mode" section. Then, do a scan, and please share the two logfiles:

  • C:\AdwCleaner\AdwCleaner_Debug.log
  • C:\AdwCleaner\AdwCleaner[Sxx].txt (where xx is the greatest ...

Re: AdwCleaner has stopped me from booting into safe mode

Hey there,

I'm damn lucky because I had backed up my registry 2 days ago (I forgot until coming across another forum thread.) I just imported it into my registry and although the import did not fully complete (as some elements were currently in use), I WAS able to access the boot menu with F8 and choose Safe Mode after. Whew!

Next thing: AdwCleaner crashed on me at the end as I said, and it h...

Re: ADWC killing LogMeIn

Hello,

I'm working on it. In the meantime, may you share a debug logfile during a clean ? (Tools > Options > tick "Debug" mode before doing a clean).

Best regards,

Re: Désinstallation de MPC Cleaner

Bonjour,

MPC CLEANER c'est installé sur mon PC hier et je n'arrive pas à supprimé le fameux dossier dans "Program files". J'ai effectué toutes les manipulations expliqué ci-dessus, a part la restauration puisque je n'ai pas de sauvegarde antérieure. Les liens proposés ne fonctionne plus. Donc je voudrais savoir s'il existe une manip à réaliser pour pouvoir supprimé ce fichier. En attente d'une...