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Hello,

Can you share the whole logfile please ?

Regards,

I have a tool FixMe.IT Remote Desktop tool to cleanup a remote machine. But during the support session ADWCleaner kill the processes of FixMe.It Remote Desktop and I loose the session and I am not able to control the remote machine.

Is that possible to either add those tools to white-list or add to some sort of Exclusion list, so they are not killed during cleanup process.

AdwCleaner has found the following:

***** [ Folders ] *****

Folder Found : C:\ProgramData\mntemp

Folder Found : C:\ProgramData\Application Data\mntemp

-These appear during the startup of a program called Breakaway Audio Enhancer. I'm not sure if this is a FP or not. I've used Breakaway for a few years with no previous detections by AdwCleaner, but they have updated it for Windows 10 compati...

Hi Leroy,

The AdwCleaner logfile shows us that MPC 's service is still present.

I'have already fought againt that service, and he is clearly well protected.

Actually, the best way to remove it, is to reinstall MPC completly, in order to uninstall it with it's own uninstall application.

The real problem here, is that some tools, like AdwCleaner, tries to remove it, but don't sucess completly...

Hello Chapi,

here's my update on the last work:

I found the quarantine (MBAM too ;-), everything restored, no problem, thank you !

And MBAM (was busy the whole day long, more than a million files ... but no interference with SE ) detected several more entries in the registry, one js in Firefox and a Trojan whith Security Essentials already disposed in the trash. So nothing active and heavily...

Thanks Xplode for the assistance!

Regards

Hello,

Can you upload this file on up2share and post the link? : C:\WINDOWS\Minidump\032616-10234-01.dmp

Regards,

Hello,

FP should be fixed now.

Regards,

---

Xplode, 2016-04-11 15:04:38 (UTC)

Thank you it no longer detects the extension as malicious.

Thank you for your quick action

Besr regards

Hello,

FP should be fixed now.

Regards,